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FY796897
2025-8-13 US 973
【X50 Ultra】My dreame runs until the battery is depleted. It does not return to dock to recharge. When I send it to dock it ceases its cleaning schedule.
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UP373951
2025-8-13 US 1200
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
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UA411228
2025-8-13 US 684
Hello - I have selected multiple times to ignore my carpet as well as have made it bigger manually - the robot keeps going back to the normal ways. It is ruining and unraveling the tinsels of my carpe...view all
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DS579121
2025-8-12 US 1233
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
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TN437192
2025-8-12 US 926
【X50 Ultra】How do I remove wheels to clean possible obstructions on x50 Dreame?
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AX149479
2025-8-12 695
My L10s Plus has no longer releases water for mopping. I’ve tried everything I’ve seen on YouTube or read online and nothing has worked. Any suggestions?
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GM276578
2025-8-12 US 1202
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
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GX105621
2025-8-12 US 681
I’m trying to delete a carpet off my map but it won’t go away, what do I do if I want to customize my current map? Or do I have to create a new map?
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SC678670
2025-8-12 US 659
How does the remote work on the Z1 Pro. I can’t get it to work at all
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FA307032
2025-8-12 US 658
I just recently purchased the H 15 pro heat and was wondering if there’s any other solution that you can use other than the dream cleaning solution?
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NE472970
2025-8-11 644
Hi can someone give me guidance on how to block the area with the dinning room chairs it gets stuck going through them and I have tried to remap and put the icon but continues to go through the chairs...view all
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HZ966339
2025-8-11 711
I feel like my ultra x40 is wetting the mop pads enough all of a sudden. Any idea why?
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SH680235
2025-8-11 US 1034
【L40 Ultra】I bought this robot about a month ago. Despite all those problems I have encountered, it roughly works and I don’t have high expectations because it’s just a machine. But the new problem is really s...view all
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BI678758
2025-8-11 US 705
My L10 is stating it’s offline. I’ve done everything to reconnect and it will not reconnect. Any suggestions??
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XI020952
2025-8-11 757
【X50 Ultra】When I try to use the app I get a popup saying The current region does not match the nodel
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FZ879054
2025-8-10 698
i' ve been using l40 for about a year withou problem but since yesturday i cant accsess it in app, it says rehion doesnt match mashine or somerhing like that, i've been searching internet and its seem...view all
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WW501459
2025-8-10 US 770
Hello i have x50 Ultra and i just switch location for base. Robot found its base after a longer while but the map did not update. What is the process here? Thank you Matt
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HF123713
2025-8-10 US 758
Hi Can I use Bona hardwood cleaner mixed with water with my robot. ?
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JR772690
2025-8-9 708
Hi all, I purchased a L40 Ultra from Amazon and it has been working well on my first floor. But if I want to make it work for my second floor as well, how to set it up? Or is it even supported? Thank...view all
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VN885642
2025-8-9 US 1130
【L20 Ultra】I have placed it on the dock and held it on and off button for more than 20 seconds and I pressed the reset button and it will not reset. It has no power and the dock is not charging it so what do I d...view all
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