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JB084498
2025-8-9 815
please help my vacoom was working well for 3 month now it tells me that regiond doenot much what to do
0 0 15
WS632779
2025-8-9 862
【L40 Ultra】Hello. I consistently get errors which prevent the robot from finishing jobs stating abnormal docking. It stops positioned in front of the dock and does not make it up the ramp. I have tried repositio...view all
0 0 1
TI283949
2025-8-8 US 645
Water is full and custom cleaning on mop and vacuum.wet degree on wet.
0 0 1
ZV119824
2025-8-8 700
Cannot comment to the network
0 0 1
EE944874
2025-8-8 US 869
Does anyone know hoe to fix this? We already remapped but it hasnt changed anything. Any ideas are greatly appreciated.
0 0 7
KR250224
2025-8-8 859
【L10s Ultra】We need the ability to set a more frequent auto empty. The vacuum will not work if it covers too large of an area and gets clogged. I would love the option to have the vacuum auto empty every time it ...view all
0 0 4
Dreame Support
2025-8-7 Cn 1816
Poll Hello Dreame Families, Let’s get a little closer — we’d love to learn more about you! 😊 This summer, have you been able to free your hands a bit? 🧼🌞 Have you ever dealt with cleaning challenge...view all
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CK402265
2025-8-7 665
No longer vacuuming. Sounds like it is but doesn’t pick anything up.
0 0 2
OL216489
2025-8-7 672
My robot keeps trying to dock backwards. Thus not charging and staying offline. Any help?
0 0 1
BS410011
2025-8-7 US 673
My x50 is using the mopping pads on top of rugs - why doesn’t it know the different between hardwood floor rugs? How do you programs it to vacuum rugs and not mop them?
0 0 1
BS410011
2025-8-7 US 647
My x50 is using the mopping pads on top of rugs - why doesn’t it know the different between hardwood floor rugs? How do you programs it to vacuum rugs and not mop them?
0 0 1
PD134088
2025-8-7 837
【X50 Ultra】My X50 is in the dock, but it’s not charging. What should I do?
0 0 1
AR445906
2025-8-7 626
I cannot get it to vacuum- it only mops. What is the secret?
0 0 4
QG579323
2025-8-6 709
I have L10s Plus, when I use the mopping function it have no water comes out of the water tank, I already did clean the blowhole on the top of water tank and check everything. Still can’t fix it, how...view all
0 0 1
Dreame AfterSales+
2025-8-6 US 717
Step 1: Find a suitable size carton for packaging You need to find a suitable carton. This is a very important step. The carton should be large enough to accommodate the vacuum cleaner main unit and b...view all
0 0 1
Dreame AfterSales+
2025-8-6 US 709
Wet & Dry Vacuum Packing instructions
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Dreame AfterSales+
2025-8-6 US 740
Need to send your device back to a repair center but don't know how to pack it? Don't worry! This article can help. We value your experience, so please feel free to contact us if you have any questi...view all
0 0 1
ZA874487
2025-8-6 686
I manually installed the mop pads and I keep getting an error that the mop pads are off. Every time I have the robot in mop mode, it always drops the mop pads at the base but never reinstalls them. Wh...view all
0 0 1
VB238835
2025-8-6 US 817
【D10 Plus Gen 2】I have a D10 robot vac and have to follow it around to pause and empty. What do I need to do to get it to empty when it’s full?
1 0 6
IJ972032
2025-8-6 775
【L40 Ultra】I set my L40 Ultra to just mop floor and avoid carpet. Now i can't find where i set that. It is not going in rooms with carpet. How do i change this?
0 0 1
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