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MZ680793
2025-7-8 899
Had the unit one for the first time and it did the laundry room and the bathroom floor just for it to continue to clean the main hallway wooden floors without cleaning the mop, right after finishing t...view all
0 0 1
CS605631
2025-7-8 US 1503
【X40 ultra】My robot stopped task and said “mop pads come off, please install to resume cleaning”. What does that mean? Why did the mop pads come off while vacuuming ?
0 0 3
EF945999
2025-7-7 1201
【X40 ultra】When the robot is docked it makes the mechanicsl noise every 2 minutes or so, by moving the mop arm far out and back, machine is 3 days old, literally brand new, i put on the mop pads and it still doe...view all
0 0 7
VJ374300
2025-7-7 1161
【D10 Plus Gen 2】When i run robot i notice the wheel was on the floor. I put it back but it wont stay in i then found out the area where the front wheel would go is cracked and that is the reason why the wheel wont st...view all
0 0 1
TJ399015
2025-7-6 US 937
The next day I found out the dust bin is empty. It means the vacuum cleaner didn’t vacuum properly. Please advise.
0 0 1
CP612025
2025-7-6 2593
【X50 Ultra】ABNORMAL WATER LEVEL IN THE WASHBOARD - Consistently errors out every time mop pads try to clean. States "abnormal water level in the wash board". Waste water area is full of water and indeed overfl...view all
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KK063865
2025-7-5 US 1223
【L40 Ultra】Does anybody’s robot not clean the whole house sometimes it says it did but it didn’t and you can see it on the map that it didn’t
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GO000548
2025-7-5 US 1417
【X50 Ultra】The machine is placed in the hallway and it talks so loud in the middle of the night. How to turn off the machine or set up to work during the day only..?
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PM093909
2025-7-5 1042
【L10s Pro Ultra】How to set the vacumm clean only the selection messy area in the larger room?
1 0 2
HV892542
2025-7-5 981
I have L10, suddenly the mop function is not performing, I tried changing the filter, dustbag, mop pads, side brushes, emptied the dirty water, filled the new water, checked the solution, everything i...view all
0 0 1
PR807787
2025-7-4 US 2539
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
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CH369677
2025-7-4 5124
【X40 ultra】Over all the product helps maintain a cleaner floor. The app isn’t as user friendly . The robot does sense objects in-front of it fairly accurately. The mop does leave a 1.5 inch gap that doesn’t g...view all
2 0 3
Dreame Support
2025-7-2 Cn 1241
🤯 Dreame Early Prime Day Kicks Off: Just $1, Enjoy Stackable Offer Hello Dreamers, Happy Wednesday! 🌟 We’re thrilled to share this hot discount info—bet you’ve been waiting for it! 🚨Dreame E...view all
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TL883215
2025-7-2 1759
【X50 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
1 0 2
OZ387087
2025-7-2 1536
【D9 Max Gen 2】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
Cameron
2025-7-1 US 1739
I've had my L40 Ultra for about a week now. Love it, so much easier to keep up with my basic floor upkeep. My question is how can you tell when you need to replace the dust bag in the dock? Will it gi...view all
0 0 5
VT636103
2025-6-30 1131
【L10s Ultra】Hello, I have registered both machines in my app and for whatever reason I only can find one of them when I want to activate it. The only thing I get of the other machine or messages that are sent whe...view all
0 0 1
DL146801
2025-6-30 1210
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
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BY782091
2025-6-30 933
My device front wheel had broke. Where can I purchase one or how do I go about ordering one? I purchased it on 12/20/2024.
0 0 2
OB136743
2025-6-30 980
When i use the mop feature you can ser that there is just a small strip of wetness. It seems like the entire mop pad isn't mopping even though the entire mop pad will be wet. I thought it used to g...view all
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