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EW409547
2025-7-16 904
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
2 1 3
MZ680793
2025-7-8 903
Had the unit one for the first time and it did the laundry room and the bathroom floor just for it to continue to clean the main hallway wooden floors without cleaning the mop, right after finishing t...view all
0 0 1
JR852086
2025-8-13 US 902
Has anyone else run into the issue where the unit has low battery so it goes back to charge but then won’t continue the clean, even if fully charged, until you open the app again? Note I have the L1...view all
0 0 5
SV057619
2025-8-15 US 891
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
ZP399739
2025-7-22 888
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
0 0 1
NB617844
2025-8-1 US 886
【X50 Ultra】I have it set on highest frequency of extending the brush and mop but it doesn’t do it often. Especially on insider corners around my cabinet. Also I notice that it doesn’t retract lidar to go unde...view all
0 0 1
SP786228
2025-9-16 US 884
【X40 ultra】I found the part in the picture inside the robot. Is the part if a filter belongs to the robot or is it a trash?
2 0 3
MU109234
2025-7-10 US 882
I ordered the X50 ultra on Amazon, and after a week it’s started saying washboard full please clear and try again. Apparently this is common, and they agreed to send a return label. I live in Hawaii ...view all
0 0 1
AH558017
2025-8-4 US 881
【L10s Ultra Gen 2】The battery will not charge. Once the robot is is at home and starts to charge after about 30 sec, the robot wheels engage. The robot comes of the charge points. It is not charged.
0 0 1
CU995051
2025-9-28 US 880
【L40 Ultra】Can someone please clarify the mop cleaning solution for Dreame l40? Instructions state that the cleaning solution from the small black tank that is beside the dust bag will mix with water from the cl...view all
1 0 3
YZ484609
2025-7-31 US 878
【L10s Ultra Gen 2】My car squeals like when the wheels of a vehicle skid.
0 0 1
TS429309
2025-7-16 876
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
UR741303
2025-7-17 873
I am a new owner here, ive followed the manual for set up to a t. I even tried holding the button to clean the base. But there is no water flowing from the water tank. Please help!!!
0 0 1
DN195634
2025-9-12 US 872
Hello, For the past couple of months, I have been experiencing an issue with the robot. When I place it in a specific room, it loses its course: it starts zigzagging, moving back and forth without fo...view all
+4
0 0 3
UJ494940
2025-8-15 US 871
I have an area where the vacuum can perfectly clean without problem but for some reason doesn’t clean like she supposed to need to do it What I can do to make her clean right? I will attached a pic...view all
1 0 3
VE026162
2025-7-15 US 871
【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra
0 0 2
CF920692
2025-8-31 US 871
【X50 Ultra】In my first installation, I pull the detergent in the compartment and it leak. It is not even push to the body. Is it defects?
0 0 1
MT051528
2025-7-16 869
【D9 Max Gen 2】I’m getting notifications from my robo vaccum. But it ain’t showing up as a device, which is why I can’t control the device. Any help would be appreciated.
0 0 1
IA943674
2025-7-18 869
【X50 Ultra】When I select a single room to clean, the robot exits the docking station and goes back with an error stating unable to reach room please remove obstacles. I literally have this placed in the middle o...view all
0 0 1
YG289961
2025-7-30 867
【L10s Ultra】How do I delete an area that was mapped incorrectly.... It is outside and in the garage!
0 0 1
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