XK679564
2025-6-19 4541
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
1 0 3
KB220848
2025-8-5 US 4541
【L20 Ultra】Everytime I set my machine to do a clean, the first or second time it goes back to empty and refill it goes in and out of the base station then stops just short of the base station and turns off. It...view all
0 0 1
Daniel R
2025-6-25 4538
【X50 Ultra】When you add curtains to a map, the robot seems to ignore some sensor inputs in order to clean the area. This can be problematic if the robot gets out of position in this mode. We have a sofa that t...view all
1 0 3
CE879768
2025-6-22 4522
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
0 0 2
Dreame Support
2025-4-18 US 4483
Carpet Cleaning
0 0 1
QG667314
2025-9-20 US 4478
【L20 Ultra】My robot is not charging despite being on the base station. I fiddled around with the charging prongs (which are clean) by pushing them in a bunch of times and that fixed the issue, but it keeps comin...view all
0 0 4
LV077890
2025-9-20 US 4471
【L20 Ultra】My robot vacuum won’t dispense any water when mopping and is making noise when trying to dispense like it’s struggling and when I take the mop pads off it feels dry and not wet and when I see the bo...view all
1 0 3
Dreame Support
2025-4-16 US 4461
1.Q:Wind speed regulation A:The hair dryer has two wind speeds, "I" for low wind, "Il" for high wind, and "o" for off. Adjust by pushing the gear button on the handlee. 2.Q:What if I touch the temper...view all
0 0 0
RS428665
2025-7-9 US 4455
I just set up my l40 ultra and already having issues with the mop pads disconnecting or not being installed from doc station on vac when I go to select clean. Mop pads are getting stuck and get notifi...view all
0 0 1
ZU122863
2025-5-19 US 4435
Poll 【L10s Plus】the l20 and above have a shortcut button their main page. l10 should incorporate one on their device home page too. thanks, awesome products.
add shortcut button on homepage
3
don't add shortcut button
0
3 people participated
1 0 0
XK621123
2025-8-25 US 4430
【L10s Ultra Gen 2】It’s saying the dust bag needs to be installed, it has been working great since I purchased 3/14/2025. A very small metal clip came out. I cannot get it back where I think it goes. Not sure if that’...view all
+5
0 0 4
Dreame Support
2025-4-16 US 4426
1.Q:How much suction power does the vacuum cleaner have? A：The suction power of the product is 150AW and the vacuum degree is 20Kpa. 2.How long can the machine work after fully charged? A：There are...view all
0 0 0
TQ381551
2025-7-13 4423
【X30 Ultra】My.couch is just at 4" ground clearance. I found the vacuum need 3.8 inches. Ot wont go under my couch. How do i get it to go under
0 0 1
VN885642
2025-8-9 US 4405
【L20 Ultra】I have placed it on the dock and held it on and off button for more than 20 seconds and I pressed the reset button and it will not reset. It has no power and the dock is not charging it so what do I d...view all
1 0 7
Dreame Support
2025-4-18 US 4399
Particle Recognition
0 0 1
VY189431
2025-6-13 US 4374
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
0 0 1
Dreame Support
2025-8-7 US 4365
Poll Hello Dreame Families, Let’s get a little closer — we’d love to learn more about you! 😊 This summer, have you been able to free your hands a bit? 🧼🌞 Have you ever dealt with cleaning challenge...view all
0 0 14
PP625759
2025-5-22 4363
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
0 0 2
LN954208
2025-7-30 US 4357
When the battery is low and it returns to the base station to charge it does not automatically resume cleaning unless I open the app and go to device. Any ideas?
0 0 7
VZ595766
2025-7-8 4338
【L10s Ultra】Hi! I bought an l10s but it came without the detergent bottle. I set it up otherwise and it was not pulling water when I wanted to mop, showed 'clean water tank not installed', so I primed the inlet t...view all
0 0 3
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