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CA167916
2025-8-28 US 1532
【X50 Ultra】Vacuum is not picking up debris that should be very easy to pickup. Highly disappointed. If product doesn't improve will likely return
2 0 12
SL357060
2025-5-22 US 1531
Does anyone know how I can get a new power supply cord?
0 0 3
XK679564
2025-6-19 1528
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
1 0 3
OZ387087
2025-7-2 1527
【D9 Max Gen 2】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
AP921121
2025-5-19 US 1525
I have the D10 plus. The unit has been acting strange lately. It goes into rooms that it has “completed” and does a part of them again. It has always had to resume cleaning as the battery life wasn...view all
0 0 1
JI072969
2025-6-19 1498
My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?
2 0 3
OS307646
2025-5-28 1496
I don’t know why my robot is not vacuuming. Only mopping.
0 0 3
CS605631
2025-7-8 US 1493
【X40 ultra】My robot stopped task and said “mop pads come off, please install to resume cleaning”. What does that mean? Why did the mop pads come off while vacuuming ?
0 0 3
VS755365
2025-5-22 1489
It stopped vacuuming it only mops.. any idea what it could be??
0 0 1
ET517885
2025-6-7 1487
【L10s Ultra】Hello, I purchased this unit Dec 2023. It just started not charging. I have cleaned the sensors. Any thoughts? Thanks. Christine
0 0 2
GI925424
2025-6-12 1484
【D10 Plus Gen 2】I just unboxed my D10 Plus Gen 2 and it’s been on the charger for hours and still has not gotta above 2%. The lights on the top are solid orange and I have cleaned both sensors just in case. Any idea...view all
0 0 1
RE285191
2025-7-23 US 1483
【L40 Ultra】Does it mop with detergent or just water?
0 0 6
BK858442
2025-5-28 US 1481
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
1 0 4
KB027472
2025-5-30 1478
My whole account was wiped out. So I had to sign up again and all the stuff all over. Now, I get to enter my mobile phone number and it keeps telling me that my number belongs to another account! H...view all
0 0 1
ZK185835
2025-5-31 1475
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
0 0 3
PZ253666
2025-5-26 1470
The robot kept repositioning itself and can’t find the way back to recharge
0 0 2
JM002875
2025-6-20 1468
【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you
0 0 1
IN338354
2025-7-14 1468
【X50 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
0 0 4
KI064293
2025-6-19 US 1459
Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all
0 0 1
Daniel R
2025-6-25 1458
【X50 Ultra】When you add curtains to a map, the robot seems to ignore some sensor inputs in order to clean the area. This can be problematic if the robot gets out of position in this mode. We have a sofa that t...view all
1 0 1
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