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BK296343
2025-5-28
When could we expect updates for L40 ultra to a newer version?
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NY562681
2025-6-5
【L10s Ultra】The software on the L10S ultra is soooo slow. Mapping our multi-room / multi-floor space took HOURS. Mapping is not intuitive and slow AF. Please tell me that the more expensive robot vacuums have si...view all
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AI780034
2025-6-4
Does the E30 Ultra tell me in the app when the bag is full?
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ZK185835
2025-5-31
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
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BL090408
2025-5-31
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
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karmen
2025-5-21
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
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PD935423
2025-6-3
Can they both be on same app and how do I do that?
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XA923741
2025-6-3
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
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DS794051
2025-6-3
We have four dogs so quite a bit of pet hair. I noticed when our L40 is vacuuming the carpet, it leaves little rolled up clumps of pet hair. Is there a solution to this? We are only using the standard...view all
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OJ812592
2025-6-3
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
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LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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Victor
2025-5-20
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
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FL352336
2025-6-1
【X30 Ultra】How do I get one ?? Mine didn’t come with one
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UA458979
2025-6-1
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
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ZK185835
2025-5-31
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
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SP072356
2025-5-26
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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BK858442
2025-5-28
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
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LA062425
2025-5-29
Hi, I keep getting error messages to check the waste tank but all is cleaned and properly installed. Any one had a similar issue. It is possible that waste water pump is not working??
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BK296343
2025-5-29
【L40 Ultra】Planning to buy the L40Ultra but i see there is a price variation between ebay and amazon , Any idea why its cheaper on ebay ? Could you please provide a amazon coupon to match the price accordingly?
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KB027472
2025-5-30
My whole account was wiped out. So I had to sign up again and all the stuff all over. Now, I get to enter my mobile phone number and it keeps telling me that my number belongs to another account! H...view all
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