I bought A3 AWD 2000. and got Right Rear Wheel Abnormal error. I clean wheel , check wheel around and nothing found. But still got same error continiously. I reset the robot as well. Also I cannot sub...view all

Wait… where did my map go? 😅 We know the feeling — you open the app, and the map you spent time perfecting is just… gone. Frustrating? Absolutely. But before you remap from scratch, try this quick...view all

【D20 Plus】I have had this vacuum for 4 months. It worked GREAT the first 2 months. And then things started going wrong one after the other. It wouldn’t avoid objects and would get stuck. It started getting tan...view all

I couldnt figure out the smell when it was operating. I cleaned out every nook and cranny this thing had, even used my vacuum to suck out the suction compartment in the robot. Then, i stuck my finger ...view all

Does not seem to be dispensing any a&b detergent hours of use bins still full

I need to change the front wheel and I’ve hit a road block. I have the repair part and I’ve watched a few videos on YouTube but I can’t get to where the wheel hub is

【L40 Ultra Gen2】Anyone having a problem with the dream? Not picking up dog pair. I have found the perfect solution. You need to purchase the try cut brush. It works fantastically

【D30 Ultra】Do you have a great/clever name for yours?

【D30 Ultra CE】never seen my floors so clean, love it. I can even walk around in my socks and they stay clean, no dirt on the floor!

【L40 Ultra Gen2】I was truly blown away with how clean and sparkling my floors turned out with the first use. It continues to amaze us with each use. This machine is a back saver, almost no need for a mop and bucket...view all

【X60 Ultra】The Velcro strips came undone and the mop pad won’t stay on the vac. Can I buy the holders separately? I can only find the mop pads.

【L40s Ultra】Great little robot vacuum and mop that gets the job done!! 2 cat household and picks and cleans up litter that gets tracked with ease.

Hey everyone 👋 Just a quick heads-up — we've updated the Product section with some new models! If you're posting about your Dreame robots, you should now be able to find more options when selecting ...view all

1. Why does this map I attached show a room 10 when I don’t have that room. That is literally outside my house. 2. Does the brick looking background mean that is where the robot can go and slanted l...view all

My X50 Ultra mob function, not working anyone experiencing the same Please Help

I have been gone and my machine is offline. How do I get it back online?

Hello! Today my L60 started giving me a charging error after cleaning. It went to the dock charged for maybe one second, then said charging error, left the dock and tried to get back on. As far as I c...view all

Please provide control for setting the battery upper charge level limit. It is a good idea to keep the Robot battery level below 80% during long term storage. Like winter time. Thanks

I just bought the x50. I unpacked it and tried to start fast map. The robot doesn’t do anything but keep trying to dock and fails.

【L40 Ultra Gen2】Anyone else having issues with this model not handling pet hair? This won’t pick up one little “dust bunny” of dog hair on our carpet. My old eufy (which was only 4,000 pa) picked up so much more. ...view all