My Dreame x40 ultra is making a rattling noise when riding on hardwood, it doesnt do it when it’s on the carpet. It almost sounds like something’s borken, but it goes away when it’s vacuuming the ...view all

【X60 Ultra】I recently got dreame ultra x60. It’s ramp wheel seems to be not working, hence the robot cannot dock, the ramp wheel does not retract to it’s original position.

【L40 Ultra Gen2】Hi guys can someone please tell me how to fix a problem with my robot, I have change the position of the dock (before it was on my living room) now is on my bedroom. After each cycle it is not returni...view all

My robot has slowly gotten louder and louder. I can’t seem to find anything stuck or that would causing the noise. Any suggestions?

Every day, at 1:30PM, my robot will get off the dock and then go back on it, multiple times. Every time it jiggles a little once on the dock, turning clockwise for about 1cm, and then undocks, turn ar...view all

【Aqua10 Roller】Recently I sent my robot in as it would not work and kept saying there was an unspecified error. It supposedly got repaired and sent back. The robot seems to be working OK but now I’m having increasi...view all

【L40s Ultra】I want to schedule all my robot vacuum / mop cleans but I prefer that it does vac then mop instead of together. I only see the option for vac+mop. Is this something anyone knows how to set?

Our L50 Ultra has stopped mopping while spot cleaning. It used to mop and vac but now only vacuums. Anyone experience this and find a consistent fix?

【X50 Ultra】Hxjdi

【L50 Ultra】I was having mop pad issues, so I installed the mop pads manually and then sent the robot to the dock. Then I shut the machine off, waited a few minutes and restarted. When I tried to start my task, t...view all

【L10s Ultra Gen2】I’ve been experiencing issues with the mopping function on my vacuum. Every time I turn on the mop feature, I receive an error message indicating that there is water on the washboard. I have followe...view all

【X60 Ultra】Only had this guy for 2 months. Bought it specifically ‘cause it was great for pet hair. Worked fine but this past week it just started collecting and dumping huge clumps of my dog’s hair everywhere...view all

【X60 Ultra】Has anyone had any issues regarding Pet waste not being recognized as an obstacle when intelligent obstacle setting is on? One of the main reasons that I bought this model and paid so darn much for ...view all

【DreameLife】Cozy days, cleaner spaces, and fall savings! 🧡 The Dreame Fall Sale is here! Ready to refresh your home for the season? Explore our fall deals and tell us what’s on your wishlist for a chance to win...view all

How do I set up to vacuum only on some days and vacuum and mop on others

Dies not pick up hair and pushes it around. I have had an awful experience with this vacuum. I got it maybe seven months ago it’s never been good. I think it sucks and I literally have to vacuum behi...view all

Is there a way I can increase the frequency that the vacuum will empty?

Unable to find doc after initial map. Now just wandering/ mapping even though it is about to run out of battery

Hi, the page where i can see my house map (the page you see after clicking the “go” button) is not loading for me. My software is updated and i tried multiple times. I can start a clean from the ho...view all

I canmot for the life of me find the sentry mode settings in the Dreame App. Similarly, live camera view doesn’t work. The loading wheel flashes for a second and then nothing. Anyone else notice ...view all