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SH680235
2025-7-22 US 1073
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
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CS605631
2025-7-9 US 2078
【X40 ultra】Does anyone have any experience with these 2 products? I bought the x40 5 days ago and now I see they have a newer one the x50 and I was wondering if I should change it or keep the one I already have ...view all
1 0 5
CZ368673
2025-7-21 US 1218
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
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ZP399739
2025-7-22 876
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
0 0 1
AR505929
2025-7-22 1046
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
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LJ415926
2025-7-22 774
【L10s Ultra】No puedo conectar mi aspiradora a mi telefono
0 0 1
QM949286
2025-7-15 US 827
What could this obstacle be? There was nothing on the floor or there when i came downstairs in the morning to check. And it managed to get back to the dock with zero issues. Has anybody else gotten th...view all
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KO814230
2025-7-19 700
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
0 0 1
BK296343
2025-7-19 US 1002
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
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ZR877372
2025-7-20 US 924
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
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TQ114549
2025-7-16 1188
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
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EW409547
2025-7-20 784
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
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UL102375
2025-7-21 825
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
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XO758863
2025-7-19 706
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.
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LB189913
2025-7-20 724
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
0 0 1
KU418639
2025-7-20 733
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
0 0 4
ZG924161
2025-7-20 900
【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?
0 0 1
CY534136
2025-7-20 774
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
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OI264945
2025-7-21 767
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
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UR231088
2025-7-21 US 721
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right there somewhere.
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