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FF396950
2025-8-13 US 771
The Dreame X50 functions properly during cleaning, but it does not dock correctly afterward to begin charging. This issue has occurred despite the device being in use for only two weeks. Once cleaning...view all
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DS501686
2025-7-16 US 771
【X40 ultra】Having the same issue robot isn’t pairing
3 0 8
WW501459
2025-8-10 US 765
Hello i have x50 Ultra and i just switch location for base. Robot found its base after a longer while but the map did not update. What is the process here? Thank you Matt
0 0 2
UZ445337
2025-8-2 764
Hello, I downloaded the newest firmware for A1 today. It seems that there is a problem between the new firmware and the plug in and that I need a manual push for a new plug in. How would I go about t...view all
0 0 1
WJ660663
2025-7-17 764
The light will flash. The device will power on. The music will play at docking. But device will not charge. No obstructions. Everything is clean.
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AZ631056
2025-7-25 US 763
The machine is constantly going offline and then I am unable to use the app until I wake up the machine.
0 0 3
CB347608
2025-8-14 US 763
I have two cleaning solutions but can’t figure out where to add them to. Where is the detergent tank?
1 0 1
PE238169
2025-7-14 US 762
I recently opened my dreame app on iOS and both my devices are gone. I’ve logged out and back in, but it shows me nothing. On my wife’s phone, whom I had shared the devices to, everything shows up a...view all
0 0 1
AO198619
2025-7-31 US 758
Does anyone else have a vacuum that is squeaking very loudly especially when turning around? How do I fix this?
0 0 1
JW657967
2025-8-1 758
I followed the directions to activate the video and all it does is states leaving the dock station
0 0 1
YI638578
2025-7-15 US 758
how to end task on L40 ultra when robot returns to the foundation charging? There's no button to do this when it says need charging but still have 20% battery
0 0 1
RM341095
2025-7-17 US 756
【L10s Ultra】在app中连接上w10 的网络后，添加设备，没有改名字，点击完成，然后跳转回主app页面后弹出错误通知:操作失败。 反复好多次都是同样的问题。删除我当前的L10s 之后再添加也还是不行。...view all
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HF958005
2025-7-24 755
I am looking for where I turn down or turn off the vooof my Dreams robot. It is quite loud and is scary to my dog. Can you send a photo of where to adjust the volume. I asked this question previously ...view all
0 0 2
WB849246
2025-7-28 755
Robot has been mapping 500sqft for 35 min. Is it looking for its base? I was going to leave the base on my main floor.
0 0 1
PX738948
2025-8-28 US 755
Accidentally created a shortcut. I cannot edit it to make it useful, nor can I delete it. Help!
0 0 5
PM179505
2025-7-16 755
I received notice this morning on my iPhone that my robot had finished its cleaning task, so I clicked the notification and then deleted it from the app. After deleting the notification I noticed that...view all
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XI020952
2025-8-11 753
【X50 Ultra】When I try to use the app I get a popup saying The current region does not match the nodel
0 0 9
SH168053
2025-7-25 752
Why will the vacuum not clean all the way to the wall? When it cleans it leaves a section of about 12 inches not done.
0 0 2
YB255736
2025-7-29 US 751
I barely got the Dreame L40 I believe, I try to make it go to the dock to charge and it just circles for 2 minutes and goes the opposite direction
0 0 3
YO758625
2025-8-17 US 751
【Z1 Pro】I purchased the robot after having a x50 ultra which is a remarkable robot. However, the pool bot leaves a lot to be desired. I can run the z1 and follow it with my other robot pool cleaner and it fi...view all
0 0 1
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