Dreame Support
2025-4-18 Cn 4737
The Mechanical Feet Overcomin Obstacles
0 0 1
TQ444063
2025-7-28 US 4709
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
0 0 1
GO479079
2025-9-29 US 4612
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
1 1 6
Dreame Support
2025-4-17 Cn 4591
Corner and Edge Cleaning
3 1 12
Wayne Manor
2025-6-10 US 4590
Can you please publish the voice commands that Alexa recognizes for the x40 Ultra model? Thanks!
0 0 2
Dreame AfterSales+
2025-7-8 US 4572
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
2 0 32
HX676977
2025-6-11 US 4550
【X40 Master】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
0 0 5
FY796897
2025-8-12 US 4535
【X50 Ultra】My dreame runs until the battery is depleted. It does not return to dock to recharge. When I send it to dock it ceases its cleaning schedule.
1 0 2
GO000548
2025-7-5 US 4442
【X50 Ultra】The machine is placed in the hallway and it talks so loud in the middle of the night. How to turn off the machine or set up to work during the day only..?
0 0 4
AN814406
2025-5-31 4426
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
0 1 4
CZ715181
2025-7-29 US 4399
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
2 0 8
XF539715
2025-7-16 4399
Heat: 73 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
21 5 69
MY736071
2025-9-15 US 4343
【D10 Plus Gen 2】I have the D20+ but I didn’t see that as a model choice in posting this. I just set it up and haven’t used it for the first time. Just to clarify, if I am reading the manual correctly then water onl...view all
0 0 2
LS978240
2025-6-6 4300
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
0 0 5
Dreame Support
2025-4-16 Cn 4293
RewardReward 5 ecredit 🏆 Share Your #MyDreameStory & Win Rewards! 🏆 Hey Dreame Fans! We know you've got amazing stories about how Dreame products have changed your cleaning game. Now's your chance to share them and earn ...view all
0 0 9
TL883215
2025-7-2 4277
【X50 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
2 0 2
Dreame Support
2025-4-17 Cn 4275
【G10 Pro】Your gateway to effortless cleaning
0 0 7
SV057619
2025-8-4 US 4273
The mop pads won’t install on their own. I have to do it manually everyday now. Got a clue? It just started doing this when I got new mop pads.
0 0 2
XL216408
2025-6-2 4268
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
0 1 7
Dreame Support
2025-4-17 Cn 4248
【X50 Ultra】Rise up, clean beneath
0 1 4
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