WN150778
2025-7-28 6933
【D30 Ultra CE】Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
2 0 4
RE285191
2025-7-22 US 6925
【D30 Ultra CE】Does it mop with detergent or just water?
0 0 6
UA411228
2025-9-2 US 6889
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
1 0 2
PB869066
2025-5-21 US 6811
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
0 0 2
SB572099
2025-5-15 US 6663
On the X50 it says pet pictures are enabled and will save them as gifs but where do you find these gifs it’s saving?
0 0 1
GO479079
2025-9-29 US 6637
【D30 Ultra CE】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
1 1 6
Dreame AfterSales+
2025-7-8 US 6635
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
2 0 32
GM276578
2025-8-11 US 6580
【D30 Ultra CE】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
0 0 8
IY092928
2025-10-16 US 6497
Anyone experiencing issues with their dreame x50 ultra docking and/or mop pad installation failure? Nearly every day the mop pads have to be manually installed because it says failed to install mop pa...view all
0 0 11
Kai
2025-5-30 6438
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
0 0 15
Wayne Manor
2025-6-10 US 6393
Can you please publish the voice commands that Alexa recognizes for the x40 Ultra model? Thanks!
0 0 2
GJ128343
2025-11-3 US 6365
The deteirgent tank remain full. When washing the floor the machine does not use the cleanig detergent. Is there a solution to this.
0 0 3
XF539715
2025-7-16 6207
Heat: 73 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
21 5 69
QY594022
2026-4-29 US 6106
Hey everyone, I’m trying to set up my Dreame Aqua10 Ultra Roller and I really want to automate the clean and dirty water tanks so I don't have to keep emptying and refilling them manually. I’ve been...view all
0 0 0
KG102574
2025-5-18 6081
I’m reaching out because my Dreame L10s Pro Ultra keeps displaying a message asking me to add detergent, even though the detergent tank is full. I have only been using the exclusive Dreame detergent...view all
0 0 1
SA998875
2025-5-30 6044
【D30 Ultra CE】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
1 0 6
SV057619
2025-8-4 US 6024
The mop pads won’t install on their own. I have to do it manually everyday now. Got a clue? It just started doing this when I got new mop pads.
0 0 2
XL216408
2025-6-2 6022
【D20 Air Plus】Has anyone not been able to map their second floor? The robot just keeps going around and around
0 1 7
ZJ788158
2025-11-21 US 6002
【X60 Ultra】My Dreame X50 Ultra Complete worked like a dream for about 1.5 months. The nightmare began with it not being able to dock itself and sounding like it was miss-stepping when reversing into the dock. We...view all
0 0 2
TL883215
2025-7-2 5983
【X60 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
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