RE285191
2025-7-22 US 5742
【L40 Ultra】Does it mop with detergent or just water?
0 0 6
WN150778
2025-7-28 5647
【L40 Ultra】Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
2 0 4
FY796897
2025-8-12 US 5563
【X50 Ultra】My dreame runs until the battery is depleted. It does not return to dock to recharge. When I send it to dock it ceases its cleaning schedule.
1 0 2
MY736071
2025-9-15 US 5525
【D10 Plus Gen 2】I have the D20+ but I didn’t see that as a model choice in posting this. I just set it up and haven’t used it for the first time. Just to clarify, if I am reading the manual correctly then water onl...view all
0 0 2
GM276578
2025-8-11 US 5486
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
0 0 8
KG102574
2025-5-18 5446
I’m reaching out because my Dreame L10s Pro Ultra keeps displaying a message asking me to add detergent, even though the detergent tank is full. I have only been using the exclusive Dreame detergent...view all
0 0 1
GO479079
2025-9-29 US 5430
【L40 Ultra】Hello, My robot can’t return to the dock itself, only sticking for all times. Thanks,
1 1 6
Wayne Manor
2025-6-10 US 5386
Can you please publish the voice commands that Alexa recognizes for the x40 Ultra model? Thanks!
0 0 2
SA998875
2025-5-30 5367
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
1 0 6
Dreame AfterSales+
2025-7-8 US 5262
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
2 0 32
Dreame Support
2025-4-18 US 5215
The Mechanical Feet Overcomin Obstacles
0 0 1
GO000548
2025-7-5 US 5158
【X50 Ultra】The machine is placed in the hallway and it talks so loud in the middle of the night. How to turn off the machine or set up to work during the day only..?
0 0 4
IY092928
2025-10-16 US 5111
Anyone experiencing issues with their dreame x50 ultra docking and/or mop pad installation failure? Nearly every day the mop pads have to be manually installed because it says failed to install mop pa...view all
0 0 11
Dreame Support
2025-4-17 US 5072
Corner and Edge Cleaning
3 1 12
SV057619
2025-8-4 US 5031
The mop pads won’t install on their own. I have to do it manually everyday now. Got a clue? It just started doing this when I got new mop pads.
0 0 2
HX676977
2025-6-11 US 5011
【X40 Master】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
0 0 5
XF539715
2025-7-16 4969
Heat: 73 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
21 5 69
TL883215
2025-7-2 4942
【X50 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
2 0 2
XL216408
2025-6-2 4932
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
0 1 7
CZ715181
2025-7-29 US 4897
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
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