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VT636103
2025-6-30 US 1498
【L10s Ultra】Hello, I have registered both machines in my app and for whatever reason I only can find one of them when I want to activate it. The only thing I get of the other machine or messages that are sent whe...view all
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TJ399015
2025-7-6 US 1166
The next day I found out the dust bin is empty. It means the vacuum cleaner didn’t vacuum properly. Please advise.
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OZ387087
2025-7-1 2132
【D9 Max Gen 2】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
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Dreame Support
2025-7-2 Cn 1550
🤯 Dreame Early Prime Day Kicks Off: Just $1, Enjoy Stackable Offer Hello Dreamers, Happy Wednesday! 🌟 We’re thrilled to share this hot discount info—bet you’ve been waiting for it! 🚨Dreame E...view all
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PM093909
2025-7-4 1386
【L10s Pro Ultra】How to set the vacumm clean only the selection messy area in the larger room?
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HV892542
2025-7-4 1251
I have L10, suddenly the mop function is not performing, I tried changing the filter, dustbag, mop pads, side brushes, emptied the dirty water, filled the new water, checked the solution, everything i...view all
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TL883215
2025-7-2 2291
【X50 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
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CE879768
2025-6-22 2194
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
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DL146801
2025-6-29 US 1601
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
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YH259695
2025-6-26 1682
【D10 Plus Gen 2】I connected my D10 Plus Gen 2 and performed a mapping and cleaning. After the robot returned to the base, it disconnected and cannot be reconnected. It says, “Unable to connect.”
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BK296343
2025-5-28 US 2178
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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GN101712
2025-6-28 US 1243
I have carpet only upstairs but I have the dock and mapping done for downstairs I was wondering if I could take just the robot upstairs have it only vacuum and manually carry it down to the dock
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OJ709704
2025-6-28 1375
My brand new L10s gen2 is keep getting offline and i have to reconnect every time. My router is right next to the base and has a strong connection. Firmware is updated. Does anyone else have the same ...view all
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BQ100984
2025-5-24 1936
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
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PQ270642
2025-5-24 2092
【L40 Ultra】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
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AU562074
2025-6-27 US 1333
【L40 Ultra】Is it necessary to leave the vacuum cleaner base connected when not in use?
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OB136743
2025-6-29 1260
When i use the mop feature you can ser that there is just a small strip of wetness. It seems like the entire mop pad isn't mopping even though the entire mop pad will be wet. I thought it used to g...view all
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GM536224
2025-6-29 1218
My robot worked great when I first got it. Now the main brush is not lowering, and it will not vacuum. I have checked and cleaned the brush, filter, dust bin, and the bag in the station.
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BY782091
2025-6-29 1174
My device front wheel had broke. Where can I purchase one or how do I go about ordering one? I purchased it on 12/20/2024.
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ZX886502
2025-6-28 1257
Why can we not program custom room vac then mop? This would be a very helpful change. Right now I have to schedule each room twice once to vac then once to mop kind not smart
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