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OM060989
2025-9-4 US 987
I went to clean up the mop tray on my L40 and noticed that the mops were still damp from 2 days ago. With my Eufy i could initiate mop drying from the ap. With the Dreame i can't find a way to initi...view all
0 0 3
VY124882
2025-9-3 US 1042
Hi - i have had my L10 Pro for a year and love it. But i am hoping someone can assist me with performing a factory reset or similar. Here is the situation: We recently got a new couch. Unlike the ol...view all
1 0 7
Dreame Support
2025-4-11 Cn 5786
Welcome to Dreame’s Wet and Dry Vacuum FAQ Hub! Whether you're a first-time user or looking for advanced tips, this guide covers the most common questions. Can’t find what you need? Our customer sup...view all
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GO071545
2025-9-3 US 1052
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
0 0 1
ID853784
2025-9-1 US 1099
Is there a way to set the vacuum to empty after each zone it completes?
0 1 5
VM777685
2025-9-3 US 1039
【L10s Ultra】The suction on the vacuum part seems to not pick up anything anymore. It will turn on but the dirt and debris is left after vacuuming. It seemed to have worked the first few weeks but after about a mo...view all
0 0 1
DR487229
2025-9-2 US 1136
【L10s Ultra】The robot cleans (vacuum + mop) with dry mop pads. It worked fine unyil yesterday, today, it seems no water gets to them.
0 0 3
OV593513
2025-9-2 US 1097
【L10s Plus】I think there is a problem with my new robot battery i do all the firmware update . 1st issue : my bot charge in less than 1 min instead of 6 hours 2nd issue : my bot turn off less than 1 sec after ...view all
0 0 1
DS579121
2025-8-12 US 1215
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
0 0 3
VE192576
2025-9-2 US 1055
The house was Matt and shows three area rugs. Two of the area rugs are 1 cm and the robot recognizes they are rugs and vacuums them only. The third area rug is 1/2 cm and while the vacuum does not ...view all
0 0 1
Chris
2025-9-2 US 1070
Ever since the most recent update, the widget no longer works. Cannot even add it back once deleted. Not in the widget list.
0 0 1
IW262023
2025-5-20 2108
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
0 0 4
RD676607
2025-9-1 US 1038
【L40 Ultra】Is there a way to have Max+ Mode in schedule clean up? I only see it in custom mode.
0 0 1
HP387835
2025-8-31 US 972
【L10s Ultra Gen 2】Robot keep say start charging! Why and charging very slowly 8hour charging 20%
0 0 3
CF920692
2025-8-31 US 865
【X50 Ultra】In my first installation, I pull the detergent in the compartment and it leak. It is not even push to the body. Is it defects?
0 0 1
GG180315
2025-8-30 US 787
【L40 Ultra】This is misleading
+5
0 0 1
VE462242
2025-8-30 US 1005
What in the… i paid nearly $2,000 for this robo vac and i just got an ad pop up over the main part of the screen in an invisible iframe so when i clicked the button i wanted i was redirected to a ful...view all
12 5 13
DV342815
2025-9-1 US 927
I've just opened the L40 Ultra and during initial setup step 3 it instructed to install the mop assembly. I tried, but both of them keep falling out. I see magnets on each mop, but inside the ports on...view all
0 0 1
OA527199
2025-8-29 US 679
The map has become angled but the vacuum still works to the angled map. Can I straighten it or have to make a new one
0 0 2
HH351684
2025-8-31 US 620
Why has the time format changed to military time? Please put it back to regular time.
0 0 1
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