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AN814406
2025-5-31
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
0 0 3
BM043784
2025-6-1
【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all
3 0 1
HQ479426
2025-6-2
How can I empty the vacuum reservoir through the app without asking the Roomba to clean.
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Cosi dreamer
2025-5-31
I removed my filter and filter box to rinse them and it says don’t install for 24 hours. I tried to redoc my unit and it says please install the filter and filter box. Is there a way I can get it bac...view all
2 0 4
ET517885
2025-6-7
【L10s Ultra】Hello, I purchased this unit Dec 2023. It just started not charging. I have cleaned the sensors. Any thoughts? Thanks. Christine
0 0 1
SM060181
2025-6-4
I don't want to turn off cleaning rugs in the global settings, but how can I create a task that skips them just for that one tasks? I want to create a schedule where some days it does a full home vac...view all
0 0 1
CF953896
2025-6-5
Hi, I'm wondering if the L40 Ultra will get better at navigating after continued use? I'm using the Clean Genius feature. It's also not extending the side arm and mop pad under kitchen cabinets and in...view all
0 0 1
Dreame Support
2025-5-16
Heat: 79 We’re excited to announce the launch of Dreame Forum U.S.! To celebrate, 12 new members will win: 🎁 2x $50 Gift Cards (1 per winner) 🧸 10x Blind Box Figures (Exclusive collectibles) How It Works: 1...view all
19 7 81
ZJ800121
2025-6-6
I changed the filter on my l10 ultra, keep saying "no dust bin installed " how can I fix this problem?
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HP499006
2025-5-28
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
3 0 6
BK296343
2025-5-28
When could we expect updates for L40 ultra to a newer version?
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NY562681
2025-6-5
【L10s Ultra】The software on the L10S ultra is soooo slow. Mapping our multi-room / multi-floor space took HOURS. Mapping is not intuitive and slow AF. Please tell me that the more expensive robot vacuums have si...view all
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AI780034
2025-6-4
Does the E30 Ultra tell me in the app when the bag is full?
0 0 1
ZK185835
2025-5-31
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
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BL090408
2025-5-31
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
0 0 1
DS794051
2025-6-3
We have four dogs so quite a bit of pet hair. I noticed when our L40 is vacuuming the carpet, it leaves little rolled up clumps of pet hair. Is there a solution to this? We are only using the standard...view all
0 0 1
OJ812592
2025-6-3
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
0 0 2
FL352336
2025-6-1
【X30 Ultra】How do I get one ?? Mine didn’t come with one
0 0 2
UA458979
2025-6-1
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
0 0 1
SP072356
2025-5-26
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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