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LT595283
2025-10-2 US 560
【X50 Ultra】What is the total suction power for each mode; “quiet”, “standard”, “turbo”, and “max”? Is it drastically different mode to mode? I know the max suction power is 20,000Pa but is “quiet” mode...view all
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GA205928
2025-10-6 US 408
My unit will not correctly bring the dirty water from the vacuum into the dirty container. It pulls in the lower level and has a malfunction, what is the fix for this?
1 0 1
TK528229
2025-10-15 US 238
A travel medicine clinic is a specialized healthcare facility that helps individuals prepare for safe and healthy journeys by providing essential medical services tailored to travel-related risks. The...view all
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Dreame Support
2025-4-11 Cn 12087
Welcome to our comprehensive FAQ section for the X50 Ultra. This guide is designed to answer all your common questions and concerns regarding this innovative cleaning device. Whether you are a new use...view all
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UJ213266
2025-10-2 US 758
【X50 Ultra】Pretty amazing to me that one can spend this kind of money on a product and have it right out of the box be defective and needing replacement. The base unit connects to power, then shuts itself off. ...view all
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QF022215
2025-10-3 US 507
Nothing wrong with router. How do I get the machine back online. Thanks
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XF047810
2025-10-6 US 408
L40 Ultra came with a cleaning solution container. Does the cleaning solution get mixed with water to mop the floor or is it just being used to clean the mop pads? Thanks.
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NO050441
2025-10-6 US 276
Why is does my machine have a squeaking sound when running?
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ME466086
2025-10-4 US 385
I do not see the option to schedule cleans. It appears the app updated. Anyone know?
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EC411656
2025-10-2 US 528
I recently changed WiFi and passwords and I am having trouble reconnecting Dreame to the app, any help would be appreciated
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YO787320
2025-10-2 US 512
Hello, I would like to request a feature to be added to the app. I own a Dreame X40 Ultra and use it a few times each week. I have seen posts online of other robot vacuums (from varying brands) catch...view all
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YO937047
2025-10-1 US 499
Just did today’s firmware update and the robot still will not get close to the edge in the kitchen when mopping floors next to cabinets. It thinks it doesn’t have enough clearance when it does and w...view all
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DR829122
2025-9-30 US 441
Any way to turn off auto map cleaning? I clean a very small room frequently. I takes just a few minutes and it is not dirty but every time it goes back to dock and does the elaborate map cleaning exer...view all
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XC882680
2025-9-30 US 485
Just got my aqua S10 yesterday and went to fill the clean water and emptied the dirty water as well as clean out the mop tray and noticed there is water around the base. Lifted it up the base and the ...view all
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OW780662
2025-9-28 US 405
I think something is wrong with my robot. The X40 Ultra is almost a year old, but he is making a squeaky noise when moving. I think something with the wheels? Is there a guide on removing and reattach...view all
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YO868825
2025-10-6 US 315
【L10s Ultra】I have had issues with my machine not charging I have had to return it twice. The third time it has worked for about a month and is doing the same thing. It says that our Wi-Fi is strong. This is so f...view all
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PK303370
2025-10-3 US 550
【X40 ultra】Can’t get the robot to dock itself and seat for charging
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qqusa1212
2025-10-2 US 487
【G10 Combo】I have a govac 400. The robot won’t resume cleaning after charging. It is resumed when I open the app. If I don’t open the app, the scheduled clean for the next day won’t activate either. It’s ...view all
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CU789793
2025-10-2 US 538
【L40 Ultra】I’ve tried to share the device with my partner multiple times via email/id - he is not receiving an invitation, why? In my app I see the invitation is pending, but he is not receiving it.
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BC481993
2025-10-2 US 517
【X40 ultra】It’s not lighting up or turning on. This is really frustrating
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