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justin
2025-8-4 US 339
【L40 Ultra】Does the robot squirt small amounts of water onto the mop maps as it cleans?
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BK296343
2025-8-1 US 298
Any idea how much downward pressure does X40 vs L40 vs L40s vs X50 apply while mopping?
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IB394579
2025-8-2 385
I’ve had my L20 ultra about 6 months. For the past month it doesn’t seem to be emptying completely - when I turn it over and take the roller out it is jammed with debris that I manually remove. Ev...view all
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UB823220
2025-8-3 339
I’m using an L50, but the camera isn’t capturing images of obstacles. Why might this be happening, and how can I fix it? For comparison, I also have an X20, and its obstacle imaging is working per...view all
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UZ445337
2025-8-2 322
Hello, I downloaded the newest firmware for A1 today. It seems that there is a problem between the new firmware and the plug in and that I need a manual push for a new plug in. How would I go about t...view all
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CY481851
2025-7-1 909
I've had my L40 Ultra for about a week now. Love it, so much easier to keep up with my basic floor upkeep. My question is how can you tell when you need to replace the dust bag in the dock? Will it gi...view all
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OI442859
2025-8-1 356
How do I get the mop discs to stay attached?
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OA622058
2025-7-29 US 309
I have two L50 vacuums and can’t get the 2nd vacuum to show in the app. I was able to click the + and add device and got it mapped. But after that it just disappeared. So then I added it back in agai...view all
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SH680235
2025-8-2 US 588
【L40 Ultra】I got this robot about 2 weeks ago. I found Both sides of the main brush have a lot of hair tangled up. I remembered this product claimed that “ no hair tangles “. I’m wondering if it is a defect o...view all
+3
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VN635750
2025-7-28 414
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
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AO198619
2025-7-31 US 320
Does anyone else have a vacuum that is squeaking very loudly especially when turning around? How do I fix this?
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OI442859
2025-8-1 312
Came wit no directions, QR code, etc. just figured out which app to download. Where do I add water? How do I set it up? How do I get the mop discs to stay in it? Zero instructions. So far a poor...view all
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NB617844
2025-8-1 US 383
【X50 Ultra】I have it set on highest frequency of extending the brush and mop but it doesn’t do it often. Especially on insider corners around my cabinet. Also I notice that it doesn’t retract lidar to go unde...view all
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YG289961
2025-7-30 366
【L10s Ultra】How do I delete an area that was mapped incorrectly.... It is outside and in the garage!
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UK380385
2025-7-31 332
【L40 Ultra】It's very hard to tell on the map the areas that are detected as carpet? Is it best to manually set a carpet area on the rooms that are carpeted? My living room used to look shaded for carpet and no...view all
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WU897417
2025-7-31 310
I have one room in my house the vacuum will not navigate properly anymore, just seems to get confused and drives back n forth. It did fine for some time. Works perfectly throughout the rest of the hom...view all
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UK380385
2025-7-31 314
【L40 Ultra】Is there a way to delete space that was detected? I have areas outside of my house the robot mapped because of windows.
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YZ484609
2025-7-31 US 314
【L10s Ultra Gen 2】My car squeals like when the wheels of a vehicle skid.
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VW575502
2025-7-27 477
【L40 Ultra】Hi, purchased a govac400 from Costco. Had it for two days. I am having issues with the scheduling function. I want the device to be mopping “wetter” I changed it to 23 but when the schedule starts i...view all
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HI963392
2025-7-31 286
Happy with new x30 ultra, wondering if we can map and use the robot on the second floor? If so, how?
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