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HP499006
2025-5-28 US 2112
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
4 0 14
OS307646
2025-5-28 1133
I don’t know why my robot is not vacuuming. Only mopping.
0 0 3
Dreame Support
2025-5-27 US 1261
🔥 Hot Deals Alert! 🔥 This summer, keep your home spotless with our exclusive offers! X40 Ultra & L10s Ultra Robot Vacuums – Get a FREE Tricut Brush for unbeatable deep cleaning! H14 Pro & H14 Wet/D...view all
2 0 4
CR673253
2025-5-27 1295
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
1 0 1
Grand
2025-5-27 US 1272
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
0 0 6
NJ954157
2025-5-27 1465
【X30 Ultra】Robot is not able to determine power battery level and not stopping the operation to return back , as a result , finding the unit dieing with no power at any place , should have returned back and char...view all
0 1 6
SP072356
2025-5-26 1166
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
0 0 4
PZ253666
2025-5-26 1108
The robot kept repositioning itself and can’t find the way back to recharge
0 0 2
LF853500
2025-5-26 1179
【L40 Ultra】Could it be possible for the app programmers to allow for floor coverings in the Map -I.e Tile, Carpet, Hardwood, Concrete, Vinyl etc. After mapping you could set-up each room with the type of floorin...view all
0 0 0
XU232968
2025-5-25 US 1186
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
1 1 3
XW884580
2025-5-25 1047
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
0 0 1
PQ270642
2025-5-25 1232
【L40 Ultra】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
1 0 1
BQ100984
2025-5-25 1161
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
1 0 1
KP452220
2025-5-24 US 2014
Anyone have 2 devices on the same app? [UPDATE- Customer Service quickly reached out via email and told me to just swipe across the app to see other connected devices! AWESOME CUSTOMER SERVICE. I’...view all
0 0 1
VI862798
2025-5-24 US 1128
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
0 0 0
VS755365
2025-5-22 1111
It stopped vacuuming it only mops.. any idea what it could be??
0 0 1
BT955547
2025-5-22 1207
Hey, just got l10 prime. Tried adding with qr code, got error: device is not launched. Then went manual using l10 ultra ans everything worked and it said it was successful, but i cant see the device i...view all
0 0 1
PP625759
2025-5-22 1346
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
0 0 2
SL357060
2025-5-22 US 1184
Does anyone know how I can get a new power supply cord?
0 0 3
PB869066
2025-5-22 2394
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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