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KO444260
2025-6-25 2032
【X50 Ultra】My robot just won’t dock. I’ve mapped my house but every time it goes to dock itself it says it needs me to place it back on the dock after it can’t do it itself— it doesn’t even try to go up the...view all
0 0 1
FU126364
2025-6-24 4994
【L10s Ultra】My detergent option has not worked since I’ve had this machine for about six months. It says detergent installation error, but I don’t know how you could put it in wrong? Has this happened to anyone...view all
4 2 10
HD500228
2025-6-24 1236
I have the L10s and it is refusing to get the baseboards on the tile floor, does not even get real close. Cleaned the sensors and restarted with no luck. Anyone else have this issue?
0 0 3
BK296343
2025-6-24 US 1813
Whenever I placed the docking station on hardwood floors, I didn’t encounter any issues. However, when I moved my L40 Ultra to the upstairs, it encountered various problems, such as not docking prope...view all
0 0 1
SZ640684
2025-6-24 1523
I can’t get the mop pads to stay on
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LT806748
2025-6-23 US 1612
My x50 ultra has been used once and tells me to add detergent. The second time I use it says same thing. The detergent is full. What do I do?
0 0 2
ZQ279834
2025-6-23 1277
I have a Dreame L10s Ultra, for the few months that I used it everything seemed to be fine. After the initial home mapping I would use the smartphone app to schedule one time cleanings for certain are...view all
0 0 4
VL020206
2025-6-22 1203
Is there any way to combine the special feature of cleaning the shallow area of the pool with the main floor? Currently the shallow cleaning option is buried in the settings in lab mode, and has to be...view all
0 0 1
CE879768
2025-6-22 2164
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
0 0 2
NL039300
2025-6-22 US 1958
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
2 0 5
NR710308
2025-6-21 US 1222
My Z1 cannot complete its cycle from the following on one full battery charge: Floor only Eco Max Pattern
0 0 1
LA062425
2025-6-21 1288
Hi, I have. Dreame W10. It works great. The home station stopped pumping the waste water when self cleaning. I believe the pump motor itself is not working. Where can I get parts?
0 0 1
AN046297
2025-6-21 1405
I device shared my L10s with my fiancé, and the camera button is greyed out for her. Is this a feature or a flaw?
0 0 3
OW592912
2025-6-21 1301
My device arrived a few days ago but will not turn on
0 0 1
YB384264
2025-6-21 US 1308
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
0 0 1
OD287887
2025-6-20 1598
【X40 ultra】While cleaning the brushes, this part fell out of the machine. Not sure if it is something it picked up or if or is a part that belongs on the machine. Can anyone identify it for me, please? It is sma...view all
+3
1 2 2
VP555050
2025-6-20 1274
My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all
0 0 1
JM002875
2025-6-19 US 1842
【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you
0 0 1
XK679564
2025-6-19 1990
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
1 0 3
TN460994
2025-6-19 US 1497
【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all
1 0 0
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