Dreame Support
2025-4-15 US 4469
Poll Which Robot Vacuum Feature Matters Most to You?
Suction Power
0
Smart Navigation
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Battery Life
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Mopping Performance
0
App Control
0
0 people participated
0 0 4
NI360894
2025-11-16 US 4454
【D20 Air Plus】The robot does vacuum, but it hasn’t been emptying in a while, I have to empty the robot, for it to continue working
0 0 1
EK330009
2025-9-16 US 4447
【D20 Air Plus】My dreame is squeaking when it cleans. I already changed the filters and the brush. Did anyone else happen to him? And what solution did they take?
0 0 2
ZJ880530
2025-6-10 4443
I'm now waiting for mop drying to finish and it takes really long Is that by design ?
0 0 4
SA585508
2025-8-26 US 4430
I have my Dreams L40 setup where it vacuums one day and runs in CleanGenius (vacuum and mop) the other day. A majority of the times the mop pad fails to reattach on the CleanGenius mop days and I have...view all
0 1 5
NO522327
2025-7-16 4428
【X60 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
Conchita
2026-4-7 US 4422
【X40 Ultra】Hello. My X40 Ultra is having mop pad issues similar to the ones listed on the forum. In the middle of mopping, the robot will state that the mop pads have fallen off and to replace them before contin...view all
1 1 12
Grand
2025-5-26 US 4414
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
0 0 6
RZ924407
2025-7-14 US 4408
【X40 Ultra】Solution: Power off/reset by pressing power button for 10 seconds. Then power on. Problem: Using clean genius or custom and telling it to clean all rooms, would only clean 1/2 of one room and complet...view all
0 0 1
LL792417
2025-9-6 US 4377
【X60 Ultra】I brought the vacuum on my second floor to map the area which it did ok but then all of a sudden it added a docking station icon randomly in a a bedroom corner. No docking present on the second floor....view all
1 0 2
TC751719
2025-10-20 US 4365
My L40 Ultra AE keeps erroring for mop pads detaching then reattaching cause the cleaning process to stop. This happens about ever minute of cleaning in mop mode. I’ve taken them off and on numerous ...view all
0 0 4
WN874146
2025-5-20 US 4351
My x30 ultra most of the time won’t suck the dirty water into dirty bin
2 0 1
BQ100984
2025-5-24 4350
【L60 Ultra PE】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
2 0 1
JI072969
2025-6-18 4343
My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?
2 0 3
WS632779
2025-8-8 4321
【D30 Ultra CE】Hello. I consistently get errors which prevent the robot from finishing jobs stating abnormal docking. It stops positioned in front of the dock and does not make it up the ramp. I have tried repositio...view all
0 0 2
OM060989
2025-9-3 US 4321
I went to clean up the mop tray on my L40 and noticed that the mops were still damp from 2 days ago. With my Eufy i could initiate mop drying from the ap. With the Dreame i can't find a way to initi...view all
0 0 3
BT955547
2025-5-22 4315
Hey, just got l10 prime. Tried adding with qr code, got error: device is not launched. Then went manual using l10 ultra ans everything worked and it said it was successful, but i cant see the device i...view all
0 0 1
OV593513
2025-9-2 US 4314
【L60 Ultra PE】I think there is a problem with my new robot battery i do all the firmware update . 1st issue : my bot charge in less than 1 min instead of 6 hours 2nd issue : my bot turn off less than 1 sec after ...view all
0 0 1
EF945999
2025-7-7 4303
【X40 Ultra】When the robot is docked it makes the mechanicsl noise every 2 minutes or so, by moving the mop arm far out and back, machine is 3 days old, literally brand new, i put on the mop pads and it still doe...view all
0 0 7
PD134088
2025-8-6 US 4295
【X60 Ultra】My X50 is in the dock, but it’s not charging. What should I do?
0 0 1
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