WH893489
2025-6-16 2856
【X50 Ultra】Can’t understand how to set up schedule.
0 0 1
GE866636
2025-5-27 2856
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
0 0 1
OJ812592
2025-6-2 US 2850
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
0 0 2
WW501459
2025-10-10 US 2847
Hi dirty water tank smells really bad. I empty it after every cleaning but the smell is really bad. Is there a tip to avoid it? I read that a little bit of dish soap or antibacterial denture tablet co...view all
0 0 8
SL357060
2025-5-21 US 2847
Does anyone know how I can get a new power supply cord?
0 0 3
SA585508
2025-8-26 US 2833
I have my Dreams L40 setup where it vacuums one day and runs in CleanGenius (vacuum and mop) the other day. A majority of the times the mop pad fails to reattach on the CleanGenius mop days and I have...view all
0 1 5
Michael
2025-6-10 US 2831
All of a sudden my L20 Ultra is not avoiding cords and get caught on them if I don’t pick them up. I thought it was suppose to avoid these type of objects?
1 0 4
MO088084
2025-9-7 US 2824
【L40 Ultra】L50 ultra isnt dispensing water onto the mop pads so it is essentially dry mopping. The only time the mop pads get wet is when the dock washes the mop pads.
0 0 2
AE807930
2025-10-16 US 2823
【L40 Ultra】1. My robo does not work anymore in several aspects. It stopped mopping. Does not even take water from clean water tank or dispense dirty water. 2. Hitting home button in the app, just announces that...view all
0 1 3
VS755365
2025-5-22 2820
It stopped vacuuming it only mops.. any idea what it could be??
0 0 1
YS844913
2025-9-23 US 2818
I recently purchased a Dreame L40s Ultra AE. Twice now it has returned to the dock and gone into an endless loop of cleaning the mop heads. It said something like "starting mop clean" and cleaned, or ...view all
1 1 5
RZ924407
2025-7-14 US 2818
【X40 ultra】Solution: Power off/reset by pressing power button for 10 seconds. Then power on. Problem: Using clean genius or custom and telling it to clean all rooms, would only clean 1/2 of one room and complet...view all
0 0 1
mlusco
2025-9-29 US 2807
【D10 Plus Gen 2】I keep getting an error message that says “please check and clean filter” so I put a brand new filter in and it keeps saying that. Also on the app it says “internal error please try to restart robo...view all
0 0 1
UL102375
2025-7-21 US 2791
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
0 0 3
EA059036
2025-6-9 US 2787
Anything new to report regarding the upcoming Matter support for the X40 series?
0 0 1
PD134088
2025-8-6 US 2787
【X50 Ultra】My X50 is in the dock, but it’s not charging. What should I do?
0 0 1
BE205784
2025-10-1 US 2786
【L20 Ultra】For more than a month I have not been able to use my robot because of tiny white bugs that appear only on the base station. Here is what happened: • The robot itself and all detachable parts are cl...view all
1 0 4
BL090408
2025-5-30 2781
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
0 0 1
OV593513
2025-9-2 US 2770
【L10s Plus】I think there is a problem with my new robot battery i do all the firmware update . 1st issue : my bot charge in less than 1 min instead of 6 hours 2nd issue : my bot turn off less than 1 sec after ...view all
0 0 1
EK330009
2025-9-16 US 2770
【L10s Ultra Gen 2】My dreame is squeaking when it cleans. I already changed the filters and the brush. Did anyone else happen to him? And what solution did they take?
0 0 2
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