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SU703017
2025-7-16
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
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CZ368673
2025-7-21
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
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SH680235
2025-7-22
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
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KS152609
2025-7-16
When I try to run device through updated app, nothing appears on the device tab. I re-added device but still nothing. Please update your app immediately to remedy situation as based on comments there ...view all
0 1 3
KX745513
2025-7-17
How do you change the Wi-Fi password and Wi-Fi on 50 X ultra. The Wi-Fi router went bad and had to replace it with a new one.
0 0 1
EW409547
2025-7-20
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
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ZR877372
2025-7-20
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
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OK057604
2025-7-25
【L10s Ultra Gen 2】Why is my vacuum making loud noise while cleaning as it didn’t before? And it also smells bad as if it is not auto cleaning properly. I cleaned the base several times already.
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EI933388
2025-7-16
The Dream app says i don’t have any devices. It wants me to start all over programming the device. zEhy do I have to do this?
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LJ921070
2025-7-16
Unable to pair robot with app
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ZG924161
2025-7-20
【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?
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KU418639
2025-7-20
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
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KO814230
2025-7-19
My robot correctly detected a carpet in front of an entry door and asked to resize and save. I accidentally deleted it and the app said it would no longer detect that are as carpet. How can I reset ...view all
0 0 1
QX818959
2025-7-16
【L10s Ultra Gen 2】Seems like any new update took off robot from app
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UN138884
2025-7-16
No matter what I do the robot won’t show up after I add it. Wow I can’t believe this update made it live.
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SF100863
2025-7-17
Mop pad keep falling off it’s brand new got it today and I haven’t been able to make it work because mop pad keeps falling off
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RM341095
2025-7-17
【L10s Ultra】在app中连接上w10 的网络后，添加设备，没有改名字，点击完成，然后跳转回主app页面后弹出错误通知:操作失败。 反复好多次都是同样的问题。删除我当前的L10s 之后再添加也还是不行。...view all
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HF958005
2025-7-22
Is it possible to turn off the voice announcements?
1 1 7
RY783139
2025-7-25
Just unboxed my L40 Ultra and got it all setup through the app. It showed 32% charge and after 6 hours, it won’t go past 40%. The connections are all clean and I put it back on the dock but it’s sti...view all
0 0 2
AZ631056
2025-7-25
【L10s Pro Ultra】It seems that the machine stops charging when it turns off because of low battery. Is this correct?
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