PR807787
2025-7-4 US 6322
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
0 0 11
PB869066
2025-5-21 US 5774
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
0 0 2
XW641866
2025-9-17 US 5770
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
6 4 32
SB572099
2025-5-15 US 5476
On the X50 it says pet pictures are enabled and will save them as gifs but where do you find these gifs it’s saving?
0 0 1
AJ887142
2025-6-13 US 5442
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
1 3 5
Cameron
2025-6-30 US 5433
I've had my L40 Ultra for about a week now. Love it, so much easier to keep up with my basic floor upkeep. My question is how can you tell when you need to replace the dust bag in the dock? Will it gi...view all
0 0 5
JG952052
2025-7-28 US 5374
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...view all
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NN250248
2025-6-9 US 5359
【L40 Ultra】I am loving my new L40 Ultra, but it seems that the voice commands are greatly lacking. Is there a way for me to say something like ‘vacuum kitchen’ and have it only vacuum the kitchen? Or ‘vacuu...view all
0 2 5
AY443786
2025-9-1 US 5342
【L20 Ultra】my robot has stopped auto emptying. I have cleaned the filter, replaced the bags, and made sure nothing was blocking the intake system. What can I do to remedy this problem?
0 0 7
Dreame AfterSales+
2025-8-14 US 5306
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
1 2 7
Kai
2025-5-30 5244
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
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AR505929
2025-7-21 US 5158
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
1 0 3
KG102574
2025-5-18 5017
I’m reaching out because my Dreame L10s Pro Ultra keeps displaying a message asking me to add detergent, even though the detergent tank is full. I have only been using the exclusive Dreame detergent...view all
0 0 1
WN150778
2025-7-28 5010
【L40 Ultra】Since the cleaning solution only goes to clean the mop. Is it possible to add detergent directly in the clean water tank so the floor gets clean with it? And possibly better smell too
2 0 4
TQ114549
2025-7-15 US 4965
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
0 0 7
SA998875
2025-5-30 4956
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
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UP373951
2025-8-12 US 4855
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
0 0 3
VT478229
2025-7-16 4832
【L10s Pro Ultra】Hi, Anyone keeps having a main brush error? Even though I removed the clogged hair and cleaned the brush, I kept getting the same error. So, I replaced the main brush with a new one just in case. But,...view all
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UA411228
2025-9-2 US 4780
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
1 0 2
GM276578
2025-8-11 US 4750
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
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