Victor
2025-5-19 US 7455
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
4 2 21
Dreame Support
2025-4-16 US 7354
【US】ASay Goodbye to Hair-Clogged Robot Vacuums Forever If you've ever owned a robot vacuum, you've likely fought it: turning the vacuum over, cutting away tangled hair, and pulling out clumps from the bru...view all
1 0 3
karmen
2025-5-21 US 7049
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
+3
6 0 10
PR807787
2025-7-4 US 6966
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
0 0 11
XW641866
2025-9-17 US 6578
【X40 ultra】I was wondering when homekit support will rollout for x40 ultra robot vacuum? Thanks
6 4 32
AY443786
2025-9-1 US 6519
【L20 Ultra】my robot has stopped auto emptying. I have cleaned the filter, replaced the bags, and made sure nothing was blocking the intake system. What can I do to remedy this problem?
0 0 7
JG952052
2025-7-28 US 6283
My L20Ultra constantly has issues with the mop pads coming off. I replaced the mop pads thinking maybe they just need changed, but they fall off too...its like the velcro on the mop piece is no longer...view all
1 0 9
Dreame AfterSales+
2025-8-14 US 6249
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
1 2 7
AR505929
2025-7-21 US 6238
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
1 0 3
PB869066
2025-5-21 US 6217
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
0 0 2
Cameron
2025-6-30 US 6135
I've had my L40 Ultra for about a week now. Love it, so much easier to keep up with my basic floor upkeep. My question is how can you tell when you need to replace the dust bag in the dock? Will it gi...view all
0 0 5
AJ887142
2025-6-13 US 6112
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
1 3 5
TQ114549
2025-7-15 US 6015
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
0 0 7
SB572099
2025-5-15 US 5963
On the X50 it says pet pictures are enabled and will save them as gifs but where do you find these gifs it’s saving?
0 0 1
VT478229
2025-7-16 5940
【L10s Pro Ultra】Hi, Anyone keeps having a main brush error? Even though I removed the clogged hair and cleaned the brush, I kept getting the same error. So, I replaced the main brush with a new one just in case. But,...view all
2 0 9
ZD232837
2025-10-24 US 5899
【X50 Ultra】I wonder if it’s dry mopping. When it finishes, it says to empty wastewater, but the last couple weeks there has been nothing in it.
0 0 5
Kai
2025-5-30 5785
So my L20 has been doing pretty good except the past week or so its been taking a lot longer to do its routine (like i have to tell it to stop for the day at 8pm). Its zigzagging all over the floors,...view all
0 0 15
UP373951
2025-8-12 US 5779
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
0 0 3
UA411228
2025-9-2 US 5749
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
1 0 2
TQ444063
2025-7-28 US 5743
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
0 0 1
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