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admin
2025-4-17
1.Q:How much suction power does the vacuum cleaner have? A：The suction power of the product is 150AW and the vacuum degree is 20Kpa. 2.How long can the machine work after fully charged? A：There are...view all
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Dreame Support
2025-4-17
Smart Obstacle Crossing
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SA998875
2025-5-31
【L40 Ultra】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
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admin
2025-4-15
I’ve had the Dreame X50 Ultra running in my house for a while now, and it’s been awesome! Setup was fast, and the app is very intuitive. Once it's dialed in, you don’t have to really think about it...view all
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Cosi dreamer
2025-5-31
I removed my filter and filter box to rinse them and it says don’t install for 24 hours. I tried to redoc my unit and it says please install the filter and filter box. Is there a way I can get it bac...view all
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admin
2025-4-17
1. How to Clean & Maintain the Robotic Pool Cleaner? （1）Tips:After completing the cleaning task,the robot will park itself on the waterline.If it is not removed for a long time,the robot will descen...view all
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Dreame Support
2025-4-17
Corner and Edge Cleaning
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admin
2025-4-17
1.Q:Wind speed regulation A:The hair dryer has two wind speeds, "I" for low wind, "Il" for high wind, and "o" for off. Adjust by pushing the gear button on the handlee. 2.Q:What if I touch the temper...view all
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PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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HP499006
2025-5-28
【L40 Ultra】Anyone else having issues with the side brush not extending under cabinets? The L40 cant reach under my cabinets but it doesnt even try to extend the side brush. Ive already tried messing with a lot o...view all
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AP921121
2025-5-19
I have the D10 plus. The unit has been acting strange lately. It goes into rooms that it has “completed” and does a part of them again. It has always had to resume cleaning as the battery life wasn...view all
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PP625759
2025-5-22
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
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Dreame Support
2025-4-18
Carpet Cleaning
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SO209449
2025-5-21
I removed some area rugs for initial mapping and cleaning. Do I need to remap all my surfaces again?
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ZW275776
2025-5-19
As the header mentions, sometimes the brush extend works under my cabinets and other times it does not. See video where half the cabinets gets the treatment but the other half does not. A lot of dirt ...view all
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KP452220
2025-5-24
Anyone have 2 devices on the same app? [UPDATE- Customer Service quickly reached out via email and told me to just swipe across the app to see other connected devices! AWESOME CUSTOMER SERVICE. I’...view all
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CA670122
2025-5-17
【Z10 Station】Got the Z10 with its sleek docking station, I like its versatility in terms of vacuuming different surface types from marble to carpets, and it’s especially great for home with pets too. The Z10 is a...view all
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Grand
2025-5-27
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
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WN874146
2025-5-21
My x30 ultra most of the time won’t suck the dirty water into dirty bin
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Dreame Support
2025-4-18
the Extension and Retraction Mechanism for VersaLift Navigation
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