AN814406
2025-5-31 4880
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
0 1 4
QQ787543
2025-9-16 US 4853
I have purchased a brand new x50 ultra. I followed the setup instructions, paired the robot and put it on the base. I attempt to start cleaning and get an error stating the wheels are not touching the...view all
0 0 4
Dreame Support
2025-4-17 US 4817
【X50 Ultra】Rise up, clean beneath
2 1 4
Dreame Support
2025-4-16 US 4808
RewardReward 5 ecredit 🏆 Share Your #MyDreameStory & Win Rewards! 🏆 Hey Dreame Fans! We know you've got amazing stories about how Dreame products have changed your cleaning game. Now's your chance to share them and earn ...view all
0 0 9
Dreame Support
2025-4-17 US 4798
【G10 Pro】Your gateway to effortless cleaning
0 0 7
PK303370
2025-10-2 US 4780
【X40 ultra】Can’t get the robot to dock itself and seat for charging
0 0 6
LS978240
2025-6-6 4697
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
0 0 5
OZ387087
2025-7-1 4653
【D9 Max Gen 2】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
MF981330
2025-9-11 US 4623
【X50 Ultra】During scheduled cleanings, the vacuum will start by cleaning mop pads and often cannot start cleaning the room until they’ve been manually reinstalled. Rarely, it will be able to pick them up again ...view all
0 0 3
SV057619
2025-8-15 US 4567
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
XF047810
2025-10-17 US 4531
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
0 0 7
CS945046
2025-10-4 US 4500
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
0 0 1
Dreame Support
2025-4-18 US 4492
the Extension and Retraction Mechanism for VersaLift Navigation
1 0 0
CS605631
2025-7-7 US 4482
【X40 ultra】My robot stopped task and said “mop pads come off, please install to resume cleaning”. What does that mean? Why did the mop pads come off while vacuuming ?
0 0 3
CR673253
2025-5-27 US 4482
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
1 0 1
KO444260
2025-6-25 4432
【X50 Ultra】My robot just won’t dock. I’ve mapped my house but every time it goes to dock itself it says it needs me to place it back on the dock after it can’t do it itself— it doesn’t even try to go up the...view all
0 0 1
Moffitt
2025-5-19 US 4368
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
0 0 4
LC720959
2025-6-2 US 4364
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
0 0 3
ZJ788158
2025-11-21 US 4356
【X50 Ultra】My Dreame X50 Ultra Complete worked like a dream for about 1.5 months. The nightmare began with it not being able to dock itself and sounding like it was miss-stepping when reversing into the dock. We...view all
0 0 2
GJ128343
2025-11-3 US 4260
The deteirgent tank remain full. When washing the floor the machine does not use the cleanig detergent. Is there a solution to this.
0 0 3
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