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BR585234
2025-6-8
On the first time I used it the whole filter area is just basically flooded and I keep getting alert of abnormal high water levels every time I use the mop and it flushes out the water in the system
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LF853500
2025-5-26
【L40 Ultra】Could it be possible for the app programmers to allow for floor coverings in the Map -I.e Tile, Carpet, Hardwood, Concrete, Vinyl etc. After mapping you could set-up each room with the type of floorin...view all
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SP072356
2025-5-26
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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IW262023
2025-5-20
【Air style Pro】My wife has been a Hair Stylist for 20 years and she is so impressed with the AirStyle Pro. It has completely replaced her normal blow dryer that costs a lot more. The different attachments have been ...view all
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VS755365
2025-5-22
It stopped vacuuming it only mops.. any idea what it could be??
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XF539715
2025-7-16
Heat: 72 Hello, I have multiple Dreame devices and they’re no longer showing up in the app. I confirmed my account and logged out and back in again. They were working fine last night so I’m hoping this is a...view all
21 5 69
Dreame Support
2025-4-18
The Dynamic Replenishment Sweeping Technology
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BK296343
2025-5-29
【L40 Ultra】Planning to buy the L40Ultra but i see there is a price variation between ebay and amazon , Any idea why its cheaper on ebay ? Could you please provide a amazon coupon to match the price accordingly?
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XL216408
2025-6-2
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
0 1 7
LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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PZ253666
2025-5-26
The robot kept repositioning itself and can’t find the way back to recharge
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VI862798
2025-5-24
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
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VY189431
2025-6-14
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
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BK296343
2025-5-29
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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FU126364
2025-6-25
【L10s Ultra】My detergent option has not worked since I’ve had this machine for about six months. It says detergent installation error, but I don’t know how you could put it in wrong? Has this happened to anyone...view all
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PR807787
2025-7-4
【L40 Ultra】I purchased the GoVac 400 from Costco yesterday, and the cleaning solution was listed as an item in the box. However, it didn’t come with it. Is anyone else experiencing the same issue?
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AJ887142
2025-6-14
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
1 3 5
OS307646
2025-5-28
I don’t know why my robot is not vacuuming. Only mopping.
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NS037259
2025-6-8
I have the Dreame X 40 ultra. How do I have the Dreame vacuum the entire house first. I have carpeting and tile floor. I want to do a dry vacuum of the entire house first, and then go back to the dock...view all
0 0 3
XW884580
2025-5-25
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
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