Dreame Support
2025-4-18 US 6618
The Mechanical Feet Overcomin Obstacles
0 0 1
MF981330
2025-9-11 US 6610
【X60 Ultra】During scheduled cleanings, the vacuum will start by cleaning mop pads and often cannot start cleaning the room until they’ve been manually reinstalled. Rarely, it will be able to pick them up again ...view all
0 0 3
TL883215
2025-7-2 6591
【X60 Ultra】I've had X50 for about 2 weeks. Got past initial mapping glitches caused by (I think) not waiting long enough for the initial fast mapping to load before editing. (Went through that process about 5 ti...view all
2 0 2
PK303370
2025-10-2 US 6563
【X40 Ultra】Can’t get the robot to dock itself and seat for charging
0 0 6
SA998875
2025-5-30 6563
【D30 Ultra CE】Hi all, I just received my L40 Ultra and the main use case was for it to keep my kitchen clean. However, under the cabinets, it seems unable to keep any of the dirt… I was expecting this to happen. I...view all
1 0 6
KG102574
2025-5-18 6524
I’m reaching out because my Dreame L10s Pro Ultra keeps displaying a message asking me to add detergent, even though the detergent tank is full. I have only been using the exclusive Dreame detergent...view all
0 0 1
QT715566
2025-12-24 US 6515
【D30 Ultra CE】Started using my L40 Ultra finally. Has anyone had any experience integrating this model (or others) into Home Assistant? When you do, are you forced to unpair it from the Dreame app? Do you lose any ...view all
0 0 4
XF047810
2025-10-17 US 6473
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
0 0 7
QY594022
2026-4-29 US 6345
Hey everyone, I’m trying to set up my Dreame Aqua10 Ultra Roller and I really want to automate the clean and dirty water tanks so I don't have to keep emptying and refilling them manually. I’ve been...view all
0 0 0
CZ715181
2025-7-29 US 6340
【D30 Ultra CE】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
2 0 8
Dreame Support
2025-4-17 US 6318
Corner and Edge Cleaning
3 1 15
DT590054
2025-12-5 US 6248
【D20 Air Plus】I can’t find any option to rename specific rooms to custom content. I can rename the entire map to something custom, but cannot find any options to rename specific areas or rooms on the dreame app.
0 0 2
SV057619
2025-8-15 US 6226
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
HX676977
2025-6-11 US 6197
【X50 Ultra】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
0 0 5
DL146801
2025-6-29 US 6153
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
0 0 4
IC580539
2025-9-24 US 6026
【X40 Ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
4 1 5
LS978240
2025-6-6 6025
【D30 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
0 0 8
AN814406
2025-5-31 6007
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
0 1 4
Dreame Support
2025-4-17 US 5865
【G10 Pro】Your gateway to effortless cleaning
0 0 7
GT845404
2025-9-5 US 5845
Hi - I have the Dreame L10s Pro Ultra Heat vac mop and I like to relocate it into my laundry room, and after I do that do I need to have it remap the house? Thank you.
0 0 5
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