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BM043784
2025-6-1
【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all
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BK296343
2025-5-29
【L40 Ultra】Planning to buy the L40Ultra but i see there is a price variation between ebay and amazon , Any idea why its cheaper on ebay ? Could you please provide a amazon coupon to match the price accordingly?
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XW884580
2025-5-25
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
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OS307646
2025-5-28
I don’t know why my robot is not vacuuming. Only mopping.
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GE866636
2025-5-28
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
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LA062425
2025-5-29
Hi, I keep getting error messages to check the waste tank but all is cleaned and properly installed. Any one had a similar issue. It is possible that waste water pump is not working??
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BK858442
2025-5-28
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
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BK296343
2025-5-29
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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ZK185835
2025-5-31
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
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LS978240
2025-6-6
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
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UA458979
2025-6-1
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
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OJ812592
2025-6-3
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
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AN814406
2025-5-31
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
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KB027472
2025-5-30
My whole account was wiped out. So I had to sign up again and all the stuff all over. Now, I get to enter my mobile phone number and it keeps telling me that my number belongs to another account! H...view all
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BL090408
2025-5-31
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
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XL216408
2025-6-2
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
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LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
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FL352336
2025-6-1
【X30 Ultra】How do I get one ?? Mine didn’t come with one
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XA923741
2025-6-3
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
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SM060181
2025-6-4
I don't want to turn off cleaning rugs in the global settings, but how can I create a task that skips them just for that one tasks? I want to create a schedule where some days it does a full home vac...view all
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