IY092928
2025-10-16 US 4243
Anyone experiencing issues with their dreame x50 ultra docking and/or mop pad installation failure? Nearly every day the mop pads have to be manually installed because it says failed to install mop pa...view all
0 0 11
OZ387087
2025-7-1 4151
【D9 Max Gen 2】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
QQ787543
2025-9-16 US 4098
I have purchased a brand new x50 ultra. I followed the setup instructions, paired the robot and put it on the base. I attempt to start cleaning and get an error stating the wheels are not touching the...view all
0 0 4
CS605631
2025-7-7 US 4026
【X40 ultra】My robot stopped task and said “mop pads come off, please install to resume cleaning”. What does that mean? Why did the mop pads come off while vacuuming ?
0 0 3
LC720959
2025-6-2 US 4021
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
0 0 3
CR673253
2025-5-27 US 3999
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
1 0 1
Dreame Support
2025-4-18 Cn 3993
the Extension and Retraction Mechanism for VersaLift Navigation
0 0 0
KO444260
2025-6-25 3970
【X50 Ultra】My robot just won’t dock. I’ve mapped my house but every time it goes to dock itself it says it needs me to place it back on the dock after it can’t do it itself— it doesn’t even try to go up the...view all
0 0 1
Moffitt
2025-5-19 US 3941
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
0 0 4
PK303370
2025-10-2 US 3910
【X40 ultra】Can’t get the robot to dock itself and seat for charging
0 0 6
CS605631
2025-7-8 US 3887
【X40 ultra】Does anyone have any experience with these 2 products? I bought the x40 5 days ago and now I see they have a newer one the x50 and I was wondering if I should change it or keep the one I already have ...view all
1 0 5
TS381716
2025-6-16 3867
Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that ...view all
0 0 5
MF981330
2025-9-11 US 3840
【X50 Ultra】During scheduled cleanings, the vacuum will start by cleaning mop pads and often cannot start cleaning the room until they’ve been manually reinstalled. Rarely, it will be able to pick them up again ...view all
0 0 3
CE879768
2025-6-22 3750
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
0 0 2
TT753747
2025-6-9 3731
【L40 Ultra】Current carpet settings are universal, which is a pain. My Dreame robot often gets stuck on shaggy rugs – either it can't climb them or lacks power. Having to rescue it is super annoying! It'd be ama...view all
0 0 1
IN338354
2025-7-13 3722
【X50 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
0 0 4
SV057619
2025-8-15 US 3719
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
Dreame Support
2025-4-18 Cn 3696
Carpet Cleaning
0 0 1
XF047810
2025-10-17 US 3683
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
0 0 7
Dreame Support
2025-4-16 Cn 3682
1. How to Clean & Maintain the Robotic Pool Cleaner? （1）Tips:After completing the cleaning task,the robot will park itself on the waterline.If it is not removed for a long time,the robot will descen...view all
0 0 0
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