QQ787543
2025-9-16 US 5975
I have purchased a brand new x50 ultra. I followed the setup instructions, paired the robot and put it on the base. I attempt to start cleaning and get an error stating the wheels are not touching the...view all
0 0 4
Dreame Support
2025-4-17 US 5872
【X60 Ultra】Rise up, clean beneath
2 1 5
DT590054
2025-12-5 US 5841
【D20 Air Plus】I can’t find any option to rename specific rooms to custom content. I can rename the entire map to something custom, but cannot find any options to rename specific areas or rooms on the dreame app.
0 0 2
PK303370
2025-10-2 US 5827
【X40 ultra】Can’t get the robot to dock itself and seat for charging
0 0 6
MF981330
2025-9-11 US 5820
【X60 Ultra】During scheduled cleanings, the vacuum will start by cleaning mop pads and often cannot start cleaning the room until they’ve been manually reinstalled. Rarely, it will be able to pick them up again ...view all
0 0 3
Dreame Support
2025-4-18 US 5798
The Mechanical Feet Overcomin Obstacles
0 0 1
CZ715181
2025-7-29 US 5762
【D30 Ultra CE】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
+6
2 0 8
DL146801
2025-6-29 US 5717
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
0 0 4
XF047810
2025-10-17 US 5702
I keep on getting message on my L40 Ultra that the mop pads are out of place. If I try to attach them manually, the robot spins and they come off. This started happening when I installed new mop pads...view all
0 0 7
HX676977
2025-6-11 US 5696
【X50 Ultra】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
0 0 5
Dreame Support
2025-4-17 US 5693
Corner and Edge Cleaning
3 1 14
AN814406
2025-5-31 5551
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
0 1 4
SV057619
2025-8-15 US 5510
I swear I’ve tried everything and every morning I have a notification that the mop pads failed to install. I’m so pissed since I bought this thing less than a year ago. Idk what to do and support is...view all
0 0 1
QT715566
2025-12-24 US 5425
【D30 Ultra CE】Started using my L40 Ultra finally. Has anyone had any experience integrating this model (or others) into Home Assistant? When you do, are you forced to unpair it from the Dreame app? Do you lose any ...view all
0 0 4
Dreame Support
2025-4-16 US 5414
RewardReward 5 ecredit 🏆 Share Your #MyDreameStory & Win Rewards! 🏆 Hey Dreame Fans! We know you've got amazing stories about how Dreame products have changed your cleaning game. Now's your chance to share them and earn ...view all
0 0 9
Dreame Support
2025-4-17 US 5365
【G10 Pro】Your gateway to effortless cleaning
0 0 7
OZ387087
2025-7-1 5328
【Aqua10 Roller】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
GT845404
2025-9-5 US 5319
Hi - I have the Dreame L10s Pro Ultra Heat vac mop and I like to relocate it into my laundry room, and after I do that do I need to have it remap the house? Thank you.
0 0 5
LS978240
2025-6-6 5303
【D30 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
0 0 5
CR673253
2025-5-27 US 5271
【D30 Ultra CE】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
1 0 1
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