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KA315057
2025-7-16 482
【L20 Ultra】I have tried adding 5x and it isn’t appearing in the app. Seems like a problem as others have reported the same thing.
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QX818959
2025-7-16 US 486
【L10s Ultra Gen 2】Seems like any new update took off robot from app
0 0 1
PN824827
2025-7-16 449
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
1 0 11
YR750520
2025-7-17 483
So I have one room on my map that no matter what I do the robot won’t mop. I’ve tried checking the floor material is set as tile, and I also made sure there are no carpets under the floor environme...view all
0 0 2
TS429309
2025-7-16 513
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
BQ049049
2025-7-16 524
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
0 0 3
LC221451
2025-7-16 US 487
【X50 Ultra】Thought this was going to be a life changer compared to my Shark but haven't had much success. Battery life seems to be just ok and it seems the cleaning method is random and erratic. Woke up today ...view all
0 0 1
LJ921070
2025-7-16 417
Unable to pair robot with app
0 0 0
PM179505
2025-7-16 468
I received notice this morning on my iPhone that my robot had finished its cleaning task, so I clicked the notification and then deleted it from the app. After deleting the notification I noticed that...view all
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EI933388
2025-7-16 419
The Dream app says i don’t have any devices. It wants me to start all over programming the device. zEhy do I have to do this?
0 0 0
UN138884
2025-7-16 422
No matter what I do the robot won’t show up after I add it. Wow I can’t believe this update made it live.
0 0 0
Dreame AfterSales+
2025-7-8 US 896
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
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KS152609
2025-7-16 US 448
When I try to run device through updated app, nothing appears on the device tab. I re-added device but still nothing. Please update your app immediately to remedy situation as based on comments there ...view all
0 1 3
MD703767
2025-7-16 434
Having the same issues as everyone else all of a sudden my x40 is not appairing in the app, what is wrong with this company?
0 0 2
EX626654
2025-7-16 411
Device not showing up in app, did anyone find a solution
0 0 0
TE076529
2025-7-16 430
My X40 isn’t showing up in the Dreame app as one of my devices. How do I troubleshoot this?
1 1 3
XT135275
2025-6-29 660
【H12 Dual】How can I turn vacuum only? I don’t want to use mop until it doesn’t finish vacuuming all over?
1 0 2
LT838129
2025-7-16 446
【L10s Pro Ultra】Anyone else’s robot super loud?
0 0 1
MT051528
2025-7-16 471
【D9 Max Gen 2】I’m getting notifications from my robo vaccum. But it ain’t showing up as a device, which is why I can’t control the device. Any help would be appreciated.
0 0 1
Tofu6969
2025-7-13 466
【L10s Ultra】So far so good on its first go of my apartment
1 0 1
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