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SF100863
2025-7-17 US 683
Mop pad keep falling off it’s brand new got it today and I haven’t been able to make it work because mop pad keeps falling off
0 0 1
LJ782272
2025-7-17 1043
【X40 Master】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
RM341095
2025-7-17 US 744
【L10s Ultra】在app中连接上w10 的网络后，添加设备，没有改名字，点击完成，然后跳转回主app页面后弹出错误通知:操作失败。 反复好多次都是同样的问题。删除我当前的L10s 之后再添加也还是不行。...view all
0 0 1
VT478229
2025-7-17 1291
【L10s Pro Ultra】Hi, Anyone keeps having a main brush error? Even though I removed the clogged hair and cleaned the brush, I kept getting the same error. So, I replaced the main brush with a new one just in case. But,...view all
1 0 1
NO522327
2025-7-16 1195
【X50 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
NK846244
2025-7-16 829
【X50 Ultra】I found a fix for the vacuum, not showing up in the app. Open the dreame app clear the cache, delete the app from your phone completely reinstall it then your vacuum should show up.
1 0 2
Inkss
2025-7-16 US 1015
【L40 Ultra】The servers are just down it happens to a lot of companies just take a chill pill and wait. Crazy some are talking about returning there products over server issues. This isnt a offical statement im...view all
2 0 7
SU703017
2025-7-16 US 773
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
0 0 1
XF047810
2025-7-16 US 810
【L40 Ultra】My L40 ultra is not showing up on the app so I can’t use it. Is this a reoccurring problem? If so, I may consider returning it
0 0 9
LJ921070
2025-7-16 783
【L40 Ultra】Unable to use robot won't connect with the app
1 0 5
TS429309
2025-7-16 800
【L10s Pro Gen 2】The app has reset and my vacuum is now showing up. I tried to add the vacuum and went through all the steps and it said “success” and then it was still not there.
0 0 1
DS501686
2025-7-16 US 763
【X40 ultra】Having the same issue robot isn’t pairing
3 0 8
TL669968
2025-7-16 779
【L10s Ultra】Randomly my vaccine robot is not showing up in device. I tried to re connected twice already
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KA315057
2025-7-16 US 784
【L20 Ultra】I have tried adding 5x and it isn’t appearing in the app. Seems like a problem as others have reported the same thing.
1 0 4
QX818959
2025-7-16 US 826
【L10s Ultra Gen 2】Seems like any new update took off robot from app
0 0 1
PN824827
2025-7-16 728
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
1 0 11
YR750520
2025-7-17 767
So I have one room on my map that no matter what I do the robot won’t mop. I’ve tried checking the floor material is set as tile, and I also made sure there are no carpets under the floor environme...view all
0 0 2
TS429309
2025-7-16 862
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
BQ049049
2025-7-16 842
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
0 0 3
LC221451
2025-7-16 US 827
【X50 Ultra】Thought this was going to be a life changer compared to my Shark but haven't had much success. Battery life seems to be just ok and it seems the cleaning method is random and erratic. Woke up today ...view all
0 0 1
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