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SZ640684
2025-6-25 732
I can’t get the mop pads to stay on
0 0 1
LT806748
2025-6-24 US 775
My x50 ultra has been used once and tells me to add detergent. The second time I use it says same thing. The detergent is full. What do I do?
0 0 2
ZQ279834
2025-6-24 697
I have a Dreame L10s Ultra, for the few months that I used it everything seemed to be fine. After the initial home mapping I would use the smartphone app to schedule one time cleanings for certain are...view all
0 0 4
VL020206
2025-6-23 652
Is there any way to combine the special feature of cleaning the shallow area of the pool with the main floor? Currently the shallow cleaning option is buried in the settings in lab mode, and has to be...view all
0 0 1
CE879768
2025-6-23 1097
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
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NL039300
2025-6-22 US 959
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
2 0 1
NR710308
2025-6-22 641
My Z1 cannot complete its cycle from the following on one full battery charge: Floor only Eco Max Pattern
0 0 1
LA062425
2025-6-22 659
Hi, I have. Dreame W10. It works great. The home station stopped pumping the waste water when self cleaning. I believe the pump motor itself is not working. Where can I get parts?
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AN046297
2025-6-21 771
I device shared my L10s with my fiancé, and the camera button is greyed out for her. Is this a feature or a flaw?
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OW592912
2025-6-21 663
My device arrived a few days ago but will not turn on
0 0 1
YB384264
2025-6-21 US 700
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
0 0 1
OD287887
2025-6-21 918
【X40 ultra】While cleaning the brushes, this part fell out of the machine. Not sure if it is something it picked up or if or is a part that belongs on the machine. Can anyone identify it for me, please? It is sma...view all
+3
1 2 2
VP555050
2025-6-21 704
My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all
0 0 1
JM002875
2025-6-20 1012
【X40 ultra】Hi, I bought my robot in November & have loved it. Until this week when it stopped recognizing the mop pads. Is there any solution to this? Thank you
0 0 1
XK679564
2025-6-19 1007
Hi I’m a week into ownership of our X40 Ultra and the past 2 days it won’t charge and showing offline. When I disconnect and reconnect the vacuum to the base, it’ll get to 76% charge and no further...view all
1 0 3
TN460994
2025-6-19 US 808
【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all
1 0 0
SQ534683
2025-6-19 633
Buongiorno, appena levo il robot dalla base per pulirlo lo stesso si accende e comincia a muoversi. Come faccio a farlo rimanere spento? Grazie
0 0 1
KI064293
2025-6-19 US 937
Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all
0 0 1
JI072969
2025-6-19 855
I have tried to run my machine twice today and I'm not home at the moment but 5 minutes after I started it I get an alert that the mop pads have fallen off again... This has happened twice today why d...view all
0 0 1
JI072969
2025-6-19 1024
My x30 ran over dog poop and got caught up all in the wheels and spread it around the house.. I thought it was supposed to have obstacle avoidance?
2 0 3
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