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AA560719
2025-7-17
Brand new and used it less than 10x. Device is not charging. Made sure both ends are plugged in, cleaned around the sensor area, used different outlets and it will not charge.
0 0 2
PE238169
2025-7-14
I recently opened my dreame app on iOS and both my devices are gone. I’ve logged out and back in, but it shows me nothing. On my wife’s phone, whom I had shared the devices to, everything shows up a...view all
0 0 1
DS501686
2025-7-16
【X40 ultra】Having the same issue robot isn’t pairing
3 0 8
PN824827
2025-7-16
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
1 0 11
LB189913
2025-7-20
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
0 0 1
CY534136
2025-7-20
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
0 0 4
MT051528
2025-7-16
【D9 Max Gen 2】I’m getting notifications from my robo vaccum. But it ain’t showing up as a device, which is why I can’t control the device. Any help would be appreciated.
0 0 1
IA943674
2025-7-18
【X50 Ultra】When I select a single room to clean, the robot exits the docking station and goes back with an error stating unable to reach room please remove obstacles. I literally have this placed in the middle o...view all
0 0 1
KO814230
2025-7-19
For my LX50, how can I create and save custom jobs to run on demand like I could with my previous Roomba?
0 0 3
LJ921070
2025-7-16
【L40 Ultra】Unable to use robot won't connect with the app
1 0 5
TA401356
2025-7-18
My L10S ultra repeatedly says “start charging” when it is docked. Even when it’s been docked for hours. I’ve updated the firmware, cleaned the charging contacts, made sure it is firmly plugged in ...view all
0 0 2
RE285191
2025-7-23
【L40 Ultra】Does it mop with detergent or just water?
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TE076529
2025-7-16
My X40 isn’t showing up in the Dreame app as one of my devices. How do I troubleshoot this?
1 1 3
EW409547
2025-7-16
All of my devices have disappeared from the Dreame App without explanation. They are gone. How can I recover them?
2 1 1
CZ715181
2025-7-17
Can I add two devices to one application. Seems like when I’m adding new one, the old one is disappearing and then when I’m trying to add the new device, old is gone. Can I keep two devices in one a...view all
0 0 3
SH168053
2025-7-25
Why will the vacuum not clean all the way to the wall? When it cleans it leaves a section of about 12 inches not done.
0 0 2
TS429309
2025-7-16
【L10s Pro Gen 2】The app has reset and my vacuum is now showing up. I tried to add the vacuum and went through all the steps and it said “success” and then it was still not there.
0 0 1
OJ084149
2025-7-24
【L40 Ultra】I just got a L40 ultra model robot vacuum and noticed a portion of the bottom cover (near the front of the device) clicks when pressed; sounds like a button. I don’t know if this is intentional as I ...view all
0 0 2
MD703767
2025-7-16
Having the same issues as everyone else all of a sudden my x40 is not appairing in the app, what is wrong with this company?
0 0 2
LT838129
2025-7-16
【L10s Pro Ultra】Anyone else’s robot super loud?
0 0 1
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