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ZV110919
2025-7-30 US 549
【X50 Ultra】Is there a way to turn off the LED of the vacuum so it doesn’t glow at night? Thank you.
0 0 1
JV459844
2025-7-18 547
【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.
0 0 3
VU772701
2025-7-9 544
【L40 Ultra】Received with lidar broken, I’m going back to roborock lmao
0 0 2
JT638567
2025-7-16 542
My device is no longer shown in app
1 1 11
RA946308
2025-7-17 532
How to enable real-time camera? In settings under Real Time Camera, it says "not enabled," and there is a comment that it can be enabled in Security Settings, but I cannot find Security Settings
0 0 1
AR505929
2025-7-22 530
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
0 0 2
VN635750
2025-7-28 526
【X40 ultra】I got an issue with my x40 making this screeching sound as it’s cleaning. I’ve cleaned the brush and filter. I’ve inspected the wheels and side bristles. Still I can’t find what’s causing the noi...view all
1 0 1
GM276578
2025-8-12 US 526
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
0 0 8
GM174613
2025-7-13 US 526
New out of the box the x40 ultra won’t dock itself won’t vacuum or mop. Someone help please.
0 0 2
PG859293
2025-8-31 US 525
【L40 Ultra】L40 s ultra.
2 0 2
BQ049049
2025-7-16 524
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
0 0 3
QM949286
2025-7-15 US 523
What could this obstacle be? There was nothing on the floor or there when i came downstairs in the morning to check. And it managed to get back to the dock with zero issues. Has anybody else gotten th...view all
0 0 3
JY012364
2025-7-18 US 523
【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all
1 0 2
KO719997
2025-7-11 517
How do you renumber rooms on the map. Thank you.
0 0 2
VE026162
2025-7-15 US 517
【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra
0 0 2
ID853784
2025-9-1 US 516
Is there a way to set the vacuum to empty after each zone it completes?
0 1 5
TS429309
2025-7-16 513
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
AA560719
2025-7-17 513
Brand new and used it less than 10x. Device is not charging. Made sure both ends are plugged in, cleaned around the sensor area, used different outlets and it will not charge.
0 0 2
IA943674
2025-7-18 510
【X50 Ultra】When I select a single room to clean, the robot exits the docking station and goes back with an error stating unable to reach room please remove obstacles. I literally have this placed in the middle o...view all
0 0 1
SV057619
2025-8-5 US 509
The mop pads won’t install on their own. I have to do it manually everyday now. Got a clue? It just started doing this when I got new mop pads.
0 0 2
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