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SY768918
2025-9-17 US 794
L10s Ultra I installed my used water tank and I keep getting an error message saying that it is full or not installed. The vacuum manual shows a float ball, but I did not receive one in my package. I...view all
+3
2 0 5
TL669968
2025-7-16 793
【L10s Ultra】Randomly my vaccine robot is not showing up in device. I tried to re connected twice already
0 0 16
LJ921070
2025-7-16 793
【L40 Ultra】Unable to use robot won't connect with the app
1 0 5
FH379343
2025-7-28 US 791
Hello. I am using mltiple floor mode and the app recommended to use intelligent recognition. But I can't find this option. Where should I look?
0 0 6
LJ415926
2025-7-22 790
【L10s Ultra】No puedo conectar mi aspiradora a mi telefono
0 0 1
XM483843
2025-7-28 US 786
I just bought this deeam 2 I told her to do and it won’t. It just keeps wandering around even when I put it right next to the docking station Help.
0 0 1
SU703017
2025-7-16 US 785
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
0 0 1
DP475088
2025-9-9 US 785
I can open pet photos & see them, but i don't have an option to save them.
0 0 3
JG952052
2025-7-24 785
I have the L20 Ultra and I keep getting an error message that the mop pad has stopped rotating. It suggests I check to make sure hair or something hasn't gotten tangled around it. I checked and nothin...view all
0 0 1
CY534136
2025-7-20 781
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
0 0 4
YR750520
2025-7-17 778
So I have one room on my map that no matter what I do the robot won’t mop. I’ve tried checking the floor material is set as tile, and I also made sure there are no carpets under the floor environme...view all
0 0 2
WW501459
2025-10-10 US 777
Hi dirty water tank smells really bad. I empty it after every cleaning but the smell is really bad. Is there a tip to avoid it? I read that a little bit of dish soap or antibacterial denture tablet co...view all
0 0 8
OI264945
2025-7-21 777
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
0 0 2
MY736071
2025-9-16 US 777
【D10 Plus Gen 2】I have the D20+ but I didn’t see that as a model choice in posting this. I just set it up and haven’t used it for the first time. Just to clarify, if I am reading the manual correctly then water onl...view all
0 0 1
OB042459
2025-9-18 US 776
【L10s Ultra Gen 2】I am using the auto detergent dispenser function on the app and added detergent to the auto fill dispenser. But I did a mop cycle for my kitchen and it doesn’t really smell like the detergent or any ...view all
0 0 1
UJ213266
2025-10-2 US 776
【X50 Ultra】Pretty amazing to me that one can spend this kind of money on a product and have it right out of the box be defective and needing replacement. The base unit connects to power, then shuts itself off. ...view all
0 0 3
BM476876
2025-7-15 US 776
I see there is a new firmware version, but I'm stuck on _1702. How can I get the newer version?
0 0 1
ZU011465
2025-8-16 773
I have been using my X40 for almost 3 months now and I love it. But today, out of the blue the base is not turning on. So the robot cannot find the base, it does not charge, nothing works properly wit...view all
0 0 1
DY953557
2025-7-28 US 772
My robot is self pausing cleaning, stoping cleaning, starting it at night at random hours. Reset doesn't help. I tried dreame app and another and it's the same.
0 0 1
IJ972032
2025-8-6 771
【L40 Ultra】I set my L40 Ultra to just mop floor and avoid carpet. Now i can't find where i set that. It is not going in rooms with carpet. How do i change this?
0 0 1
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