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AV568884
2025-8-31 US 1071
【L40 Ultra】The robot keeps disconnecting from my WiFi, even though it is right next to the router and signal strength is super strong. It has been doing it for an entire month now. This has made it very useless ...view all
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YM091887
2025-7-9 1057
【X40 ultra】Have had this problem randomly since new. Base seems to create a siphon when filling mop, doesn't stop until freshwater tank is pulled out or is emptied on to the floor.
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VE192576
2025-9-2 US 1057
The house was Matt and shows three area rugs. Two of the area rugs are 1 cm and the robot recognizes they are rugs and vacuums them only. The third area rug is 1/2 cm and while the vacuum does not ...view all
0 0 1
GO071545
2025-9-3 US 1053
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
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DJ885979
2025-7-14 1049
【L40 Ultra】Brand new a week old. Ran over dog poop which it’s supposed to detect and I had to clean it like it says. Now won’t work. They keep giving me the runaround with tech support saying they’re “escal...view all
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AR505929
2025-7-22 1049
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
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LJ782272
2025-7-17 1046
【X40 Master】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
VY124882
2025-9-3 US 1045
Hi - i have had my L10 Pro for a year and love it. But i am hoping someone can assist me with performing a factory reset or similar. Here is the situation: We recently got a new couch. Unlike the ol...view all
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OJ709704
2025-6-28 1044
My brand new L10s gen2 is keep getting offline and i have to reconnect every time. My router is right next to the base and has a strong connection. Firmware is updated. Does anyone else have the same ...view all
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VM777685
2025-9-3 US 1043
【L10s Ultra】The suction on the vacuum part seems to not pick up anything anymore. It will turn on but the dirt and debris is left after vacuuming. It seemed to have worked the first few weeks but after about a mo...view all
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RD676607
2025-9-1 US 1042
【L40 Ultra】Is there a way to have Max+ Mode in schedule clean up? I only see it in custom mode.
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AU562074
2025-6-28 US 1037
【L40 Ultra】Is it necessary to leave the vacuum cleaner base connected when not in use?
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YB384264
2025-6-21 US 1035
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
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UA411228
2025-7-14 US 1035
【X50 Ultra】Hello, I recently purchased the X50 ultra. It did an okay job mapping the area however it is missing a lot of places for it to clean / mop. Mapping also added multiple rooms I don’t even know where t...view all
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PM093909
2025-7-5 1034
【L10s Pro Ultra】How to set the vacumm clean only the selection messy area in the larger room?
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ZQ279834
2025-6-24 1031
I have a Dreame L10s Ultra, for the few months that I used it everything seemed to be fine. After the initial home mapping I would use the smartphone app to schedule one time cleanings for certain are...view all
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AZ631056
2025-7-25 US 1030
【L10s Pro Ultra】It seems that the machine stops charging when it turns off because of low battery. Is this correct?
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IC580539
2025-9-25 US 1030
【X40 ultra】I'm so confused about the correct refill for the little tank that sits next to the dust bag at the dock, i just cannot find the exact product refill, which one should i use for refills? There's this o...view all
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SH680235
2025-8-11 US 1029
【L40 Ultra】I bought this robot about a month ago. Despite all those problems I have encountered, it roughly works and I don’t have high expectations because it’s just a machine. But the new problem is really s...view all
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KW078891
2025-9-27 US 1028
【X50 Ultra】No matter how much i try to keep it clean, it doesnt work well. It sucks up dog hair into a clump that it pushes around and doesnt actually vacuum up.
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