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IN338354
2025-7-14
【X50 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
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QM949286
2025-7-15
What could this obstacle be? There was nothing on the floor or there when i came downstairs in the morning to check. And it managed to get back to the dock with zero issues. Has anybody else gotten th...view all
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VU772701
2025-7-9
【L40 Ultra】Received with lidar broken, I’m going back to roborock lmao
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JK914264
2025-7-8
Hi team, The zones now have a red square where the mop is prohibited from entering or cleaning. I did not create the restricted area How can I removed Please advise Thanks you
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BQ049049
2025-7-16
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
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LC221451
2025-7-11
Is there any way to designate where to have the unit extend the mop and side brush? One of the reasons I purchased the X50 Ultra was for that feature. The kick boards under my cabinets are hit or mi...view all
0 0 1
ZA874487
2025-7-24
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+3
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RE285191
2025-7-20
【L40 Ultra】How long are these expected to last?
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KO719997
2025-7-11
How do you renumber rooms on the map. Thank you.
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TL669968
2025-7-16
【L10s Ultra】Randomly my vaccine robot is not showing up in device. I tried to re connected twice already
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TQ381551
2025-7-14
【X30 Ultra】My.couch is just at 4" ground clearance. I found the vacuum need 3.8 inches. Ot wont go under my couch. How do i get it to go under
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JY012364
2025-7-18
【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all
1 0 2
ZB971478
2025-7-19
【X40 Master】If you’re grinding your way through Madden 26, you already know how important it is to manage your resources wisely—especially when it comes to Madden 26 Coins. Whether you're building a theme team...view all
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SJ251908
2025-7-16
Hello, I’ve run our brand new L10S twice today and it’s leaving quite a bit of cat litter behind. I have it set to max suction. Is there something I need to change to get it to pick up all the litt...view all
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PM179505
2025-7-16
I received notice this morning on my iPhone that my robot had finished its cleaning task, so I clicked the notification and then deleted it from the app. After deleting the notification I noticed that...view all
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YR750520
2025-7-17
So I have one room on my map that no matter what I do the robot won’t mop. I’ve tried checking the floor material is set as tile, and I also made sure there are no carpets under the floor environme...view all
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TQ114549
2025-7-16
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
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TS429309
2025-7-16
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
CY367799
2025-7-21
I brought a new ultra L10 gen 2 and it doesn’t clean properly and doesn’t even go to the edges and corners..doesn’t clean the whole area and goes back to the dock..even if there is no obstacle it s...view all
0 0 7
JV459844
2025-7-18
【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.
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