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UA039380
2025-7-9 630
Why does my vacuum mop one carpet but not the other? Obviously I don’t want it to mop either. But they are both marked at carpet on the maps.
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LN954208
2025-7-31 US 626
When the battery is low and it returns to the base station to charge it does not automatically resume cleaning unless I open the app and go to device. Any ideas?
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KT806046
2025-7-12 620
Has anyone else encountered an issue where their L 10 S ultra robot vacuum gets stuck at the docking station and makes a weird humming sound? I press play to clean on the app but all it does is say “...view all
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IF237253
2025-7-22 619
【X40 ultra】Living room I put 3x Dining hall I put 2x Corridor I put 1x However, it cycled all of the rooms 3 times. I also suspect that it's using the same suction power for every room which I specified them to...view all
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UP373951
2025-8-13 US 616
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
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XX107709
2025-7-9 616
【L40 Ultra】Has anyone used bags on amazon or anything not from dreame? Did it work?
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BY782091
2025-6-30 614
My device front wheel had broke. Where can I purchase one or how do I go about ordering one? I purchased it on 12/20/2024.
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MD358481
2025-6-27 US 611
My vacuum stopped activate the elevation capability when it moves around the kitchen pads, to the point where it keeps circling and drain battery, is this normal?
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Inkss
2025-7-16 US 611
【L40 Ultra】The servers are just down it happens to a lot of companies just take a chill pill and wait. Crazy some are talking about returning there products over server issues. This isnt a offical statement im...view all
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AV058982
2025-6-26 610
Can’t get unit to connect to Wi-fi network
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SH680235
2025-7-22 US 610
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
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TQ381551
2025-7-14 609
【X30 Ultra】My.couch is just at 4" ground clearance. I found the vacuum need 3.8 inches. Ot wont go under my couch. How do i get it to go under
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BK296343
2025-7-19 US 607
【X40 ultra】My X40 Ultra is skipping the carpet completely. I even tried using the zone cleaning feature, but it says it can’t reach it and returns to the dock for charging. What are my options? If its software ...view all
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XF813086
2025-7-28 US 605
【X40 ultra】Owning my robot for about a week now. I was playing with different suction settings on my X40 Ultra and the only thing I can hear is the very silent mode. I tried different power options but a noise ...view all
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SH680235
2025-8-11 US 603
【L40 Ultra】I bought this robot about a month ago. Despite all those problems I have encountered, it roughly works and I don’t have high expectations because it’s just a machine. But the new problem is really s...view all
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TJ399015
2025-7-6 US 599
The next day I found out the dust bin is empty. It means the vacuum cleaner didn’t vacuum properly. Please advise.
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GE831823
2025-8-2 US 598
Hello! Wondering if anyone else has found a solution to this issue. I find the tri cut brush works much better in my home than the standard roller but I recently noticed that it was sucking up and c...view all
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XV893024
2025-7-18 US 598
Just got the L40 and tried the vacuum only custom mode with zone cleaning. It refuses to vacuum any of my area rugs which are not thick at all. Tried Turing off onstacle avoidance and still won’t vac...view all
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TQ444063
2025-7-29 595
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
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OK057604
2025-7-25 593
【L10s Ultra Gen 2】Why is my vacuum making loud noise while cleaning as it didn’t before? And it also smells bad as if it is not auto cleaning properly. I cleaned the base several times already.
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