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JW322582
2025-7-11
Product works great when it wants too. Keeps going offline with no wifi connection issues. Makes me scan the RFID code to activate everyday. When I’m at work and want it to run so I come home to a ...view all
0 0 1
GM174613
2025-7-13
New out of the box the x40 ultra won’t dock itself won’t vacuum or mop. Someone help please.
0 0 2
LJ782272
2025-7-17
【X40 Master】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
RZ924407
2025-7-15
【X40 ultra】Solution: Power off/reset by pressing power button for 10 seconds. Then power on. Problem: Using clean genius or custom and telling it to clean all rooms, would only clean 1/2 of one room and complet...view all
0 0 1
UR741303
2025-7-17
I am a new owner here, ive followed the manual for set up to a t. I even tried holding the button to clean the base. But there is no water flowing from the water tank. Please help!!!
0 0 1
LC221451
2025-7-16
【X50 Ultra】Thought this was going to be a life changer compared to my Shark but haven't had much success. Battery life seems to be just ok and it seems the cleaning method is random and erratic. Woke up today ...view all
0 0 1
YI638578
2025-7-15
how to end task on L40 ultra when robot returns to the foundation charging? There's no button to do this when it says need charging but still have 20% battery
0 0 1
KR250224
2025-7-23
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
0 0 3
VE026162
2025-7-15
【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra
0 0 2
NK846244
2025-7-16
【X50 Ultra】I found a fix for the vacuum, not showing up in the app. Open the dreame app clear the cache, delete the app from your phone completely reinstall it then your vacuum should show up.
1 0 2
VT478229
2025-7-17
【L10s Pro Ultra】Hi, Anyone keeps having a main brush error? Even though I removed the clogged hair and cleaned the brush, I kept getting the same error. So, I replaced the main brush with a new one just in case. But,...view all
0 0 1
WJ660663
2025-7-17
The light will flash. The device will power on. The music will play at docking. But device will not charge. No obstructions. Everything is clean.
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KA315057
2025-7-16
【L20 Ultra】I have tried adding 5x and it isn’t appearing in the app. Seems like a problem as others have reported the same thing.
1 0 4
RA946308
2025-7-17
How to enable real-time camera? In settings under Real Time Camera, it says "not enabled," and there is a comment that it can be enabled in Security Settings, but I cannot find Security Settings
0 0 1
Tofu6969
2025-7-13
【L10s Ultra】So far so good on its first go of my apartment
1 0 1
XF047810
2025-7-16
【L40 Ultra】My L40 ultra is not showing up on the app so I can’t use it. Is this a reoccurring problem? If so, I may consider returning it
0 0 9
BM476876
2025-7-15
I see there is a new firmware version, but I'm stuck on _1702. How can I get the newer version?
0 0 1
BB077478
2025-7-15
What's means error installing Detergent?
0 0 1
Dreame AfterSales+
2025-7-17
Hi guys, We are sorry for the inconvenience. We have urgently dealt with the APP problem you reported. The cause of the problem may be server fluctuations. We have now fixed this problem. If you find...view all
0 0 2
JT638567
2025-7-16
My device is no longer shown in app
0 0 8
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