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LV077890
2025-8-27 US 460
【L20 Ultra】So I’ve had a Dreame for a while now for around a year and I’ve just started noticing that it’s been going into rooms with its mop pad on when it’s not supposed to. having its mop pad on and it ju...view all
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OV593513
2025-9-2 US 460
【L10s Plus】I think there is a problem with my new robot battery i do all the firmware update . 1st issue : my bot charge in less than 1 min instead of 6 hours 2nd issue : my bot turn off less than 1 sec after ...view all
0 0 1
OI442859
2025-8-1 459
How do I get the mop discs to stay attached?
0 0 2
YI638578
2025-7-15 456
how to end task on L40 ultra when robot returns to the foundation charging? There's no button to do this when it says need charging but still have 20% battery
0 0 1
UB823220
2025-8-3 455
I’m using an L50, but the camera isn’t capturing images of obstacles. Why might this be happening, and how can I fix it? For comparison, I also have an X20, and its obstacle imaging is working per...view all
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VE192576
2025-9-2 US 455
The house was Matt and shows three area rugs. Two of the area rugs are 1 cm and the robot recognizes they are rugs and vacuums them only. The third area rug is 1/2 cm and while the vacuum does not ...view all
0 0 1
SU703017
2025-7-16 US 454
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
0 0 1
VY124882
2025-9-3 US 454
Hi - i have had my L10 Pro for a year and love it. But i am hoping someone can assist me with performing a factory reset or similar. Here is the situation: We recently got a new couch. Unlike the ol...view all
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WJ660663
2025-7-17 454
The light will flash. The device will power on. The music will play at docking. But device will not charge. No obstructions. Everything is clean.
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UL102375
2025-7-21 454
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
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GO071545
2025-9-3 US 452
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
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Dreame AfterSales+
2025-7-17 US 452
Hi guys, We are sorry for the inconvenience. We have urgently dealt with the APP problem you reported. The cause of the problem may be server fluctuations. We have now fixed this problem. If you find...view all
0 0 2
BM476876
2025-7-15 US 451
I see there is a new firmware version, but I'm stuck on _1702. How can I get the newer version?
0 0 1
HU707103
2025-7-24 451
【X40 ultra】We need matter 1.4 support on x40
0 0 1
JI752867
2025-8-5 US 450
【X50 Ultra】Will my Dreame X50 Ultra robot vacuum let me know when I need to replace the dust filter and/or refill the mop detergent?
0 1 1
SH168053
2025-7-25 449
Why will the vacuum not clean all the way to the wall? When it cleans it leaves a section of about 12 inches not done.
0 0 2
YE789934
2025-7-27 US 449
Mop smells after only a week of use and system says it cleans it after every use.
0 0 3
PN824827
2025-7-16 448
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
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BB077478
2025-7-15 447
What's means error installing Detergent?
0 0 1
EW409547
2025-7-20 447
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
0 0 4
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