PP625759
2025-5-22 4792
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
0 0 2
LJ782272
2025-7-16 4791
【X50 Ultra】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
DH271919
2025-9-15 US 4786
Our robot shows low battery with charging status and then goes offline. The wifi connectivity is good and there is no metal or heavy obstacles near the base station.
0 0 3
SH680235
2026-1-29 US 4775
【D30 Ultra CE】I am experiencing an issue with my Dreame robot vacuum returning to the base station. It has this issue since I first got it but not as bad as now. Previously, the robot could align itself correctly b...view all
1 3 15
TN437192
2025-8-12 US 4771
【X60 Ultra】How do I remove wheels to clean possible obstructions on x50 Dreame?
0 0 1
ravichandratbv39
2025-5-28 US 4771
【D30 Ultra CE】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
0 0 1
PQ270642
2025-5-24 4757
【D30 Ultra CE】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
1 0 1
VY189431
2025-6-13 US 4754
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
0 0 1
CA670122
2025-5-17 4750
【Z10 Station】Got the Z10 with its sleek docking station, I like its versatility in terms of vacuuming different surface types from marble to carpets, and it’s especially great for home with pets too. The Z10 is a...view all
0 0 0
msawosz
2025-10-14 US 4729
【D20 Plus】How to set up the vacuum with Matter and HomeKit?? It’s advertised on the box and online that the vacuum has Matter support and this was a big reason why I bought it in the first place. Please help! ...view all
0 0 3
YS844913
2025-9-23 US 4726
I recently purchased a Dreame L40s Ultra AE. Twice now it has returned to the dock and gone into an endless loop of cleaning the mop heads. It said something like "starting mop clean" and cleaned, or ...view all
1 1 5
DL489258
2025-11-28 US 4723
【D10 Plus Gen 2】Since we originally got our vacuum, we have moved pieces of furniture and would like to reap our vacuuming space. How do I remap??
0 0 1
NU221412
2025-12-6 US 4711
【X60 Ultra】My brand new Dreame X50 Ultra worked properly the very first time I used it, but since then it hasn’t been functioning as expected. 1. The vacuum no longer fully empties the dustbin into the dust ba...view all
1 0 10
Dreame Support
2025-4-17 US 4702
Smart Obstacle Crossing
0 0 1
BE205784
2025-10-1 US 4683
【D30 Ultra】For more than a month I have not been able to use my robot because of tiny white bugs that appear only on the base station. Here is what happened: • The robot itself and all detachable parts are cl...view all
1 0 4
DR487229
2025-9-2 US 4683
【D20 Plus】The robot cleans (vacuum + mop) with dry mop pads. It worked fine unyil yesterday, today, it seems no water gets to them.
0 0 3
YH259695
2025-6-26 4655
【D10 Plus Gen 2】I connected my D10 Plus Gen 2 and performed a mapping and cleaning. After the robot returned to the base, it disconnected and cannot be reconnected. It says, “Unable to connect.”
0 0 5
LD394505
2025-9-18 US 4646
【H14】My water tank is spitting water from the actual tank. My cleaning solution tank is rapidly depleting itself. I've had to fill it twice in one day. Any suggestions on how to fix it? There aren't any ho...view all
0 0 6
ZV110919
2025-7-29 US 4616
【X60 Ultra】Is there a way to turn off the LED of the vacuum so it doesn’t glow at night? Thank you.
0 0 1
RP091056
2025-6-7 4608
I got this product because it said that it avoids dog poop. My dog is very anxious and sometimes poops in the house. Specially in my kitchen. But twice already the machine has ran over the poop and sp...view all
0 0 11
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