KI064293
2025-6-18 US 3122
Are y’all adding a solution to your water? Most combo’s we looked at said to use that brands designated cleaner, but my booklet doesn’t show anything about adding cleaner. But I also don’t think i...view all
0 0 1
LJ782272
2025-7-16 3083
【X40 Master】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
GO071545
2025-9-2 US 3075
The title mostly says it all. Our new L40 was set up using an Android device, without issue. After installing the app on an iPhone and logging in, I’m unable to download the plugin after selecting “...view all
0 0 6
UJ494940
2025-9-22 US 3074
【X50 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
+4
3 0 8
EF945999
2025-7-7 3064
【X40 ultra】When the robot is docked it makes the mechanicsl noise every 2 minutes or so, by moving the mop arm far out and back, machine is 3 days old, literally brand new, i put on the mop pads and it still doe...view all
0 0 7
DI505760
2025-8-2 US 3061
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
2 0 5
SP072356
2025-5-25 US 3044
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
0 0 4
BK858442
2025-5-27 US 3043
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
1 0 4
NL039300
2025-6-22 US 3041
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
2 0 5
PZ253666
2025-5-25 US 3022
The robot kept repositioning itself and can’t find the way back to recharge
0 0 2
EW409547
2025-7-15 US 3019
I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with th...view all
0 0 11
SO209449
2025-5-20 US 3019
I removed some area rugs for initial mapping and cleaning. Do I need to remap all my surfaces again?
0 0 1
DL146801
2025-6-29 US 3016
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
0 0 4
ZK185835
2025-5-31 US 3016
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
0 0 3
CA546495
2025-6-6 3013
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
0 2 6
DS579121
2025-8-12 US 3009
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
0 0 4
XA923741
2025-6-3 US 2996
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
0 0 1
LV077890
2025-9-20 US 2985
【L20 Ultra】My robot vacuum won’t dispense any water when mopping and is making noise when trying to dispense like it’s struggling and when I take the mop pads off it feels dry and not wet and when I see the bo...view all
1 0 3
PG859293
2025-8-31 US 2984
【L40 Ultra】L40 s ultra.
2 0 2
AP921121
2025-5-19 US 2983
I have the D10 plus. The unit has been acting strange lately. It goes into rooms that it has “completed” and does a part of them again. It has always had to resume cleaning as the battery life wasn...view all
0 0 1
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