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CZ368673
2025-7-21 US 1221
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
0 0 5
DS579121
2025-8-12 US 1220
【L40 Ultra】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
0 0 3
KK063865
2025-7-5 US 1216
【L40 Ultra】Does anybody’s robot not clean the whole house sometimes it says it did but it didn’t and you can see it on the map that it didn’t
0 0 4
TQ444063
2025-7-29 1208
After the dream app updated my device and all of its configurations are gone. How do I restore my maps using the cache
0 0 1
DL146801
2025-6-30 1208
Wanted to let it charge all the way before doing a map, now there’s no option to map out my home. Do I just let it clean and it will map it out on it’s own, or is there a way to map out my home now ...view all
0 0 4
NO522327
2025-7-16 1201
【X50 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
EF945999
2025-7-7 1195
【X40 ultra】When the robot is docked it makes the mechanicsl noise every 2 minutes or so, by moving the mop arm far out and back, machine is 3 days old, literally brand new, i put on the mop pads and it still doe...view all
0 0 7
TQ114549
2025-7-16 1193
Hello, I have the L10s Ultra and keep receiving the “side brush tangled” error but nothing is ever tangled. It disrupts my cleaning cycle at least twice if not up to 5 times each time I’m using it....view all
0 0 7
TN460994
2025-6-19 US 1184
【L10s Ultra】Hi everyone, I recently added a second L10s Ultra to my setup because the square footage of my home was too much for one unit to handle efficiently. I already have one device configured and running w...view all
1 0 0
CT644811
2025-7-20 1184
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
1 0 7
UP373951
2025-8-13 US 1183
【L10s Pro Ultra】Tried everything, it’s unable to dock to the base station. Cleaned everything, but still doesn’t work. It’s been a month since I got this. It happened once a while ago, but now it’s just happening...view all
0 0 3
GM276578
2025-8-12 US 1179
【L40 Ultra】I got the L40 ultra robot vacuum and I keep the dock in an open area in my dinning room but the robot struggles to dock itself I tried repositioning it and adding a cardboard ramp but still sometimes ...view all
0 0 8
PD935423
2025-6-3 1176
Can they both be on same app and how do I do that?
0 0 2
SO171341
2025-7-16 US 1163
I have my L10s Ultra Gen 2 scheduled to mop after vacuum twice a week. I am wondering how can I make it more wet and more suction just in the kitchen area and a deeper clean while it’s doing the gen...view all
0 0 3
SH680235
2025-8-2 US 1159
【L40 Ultra】I got this robot about 2 weeks ago. I found Both sides of the main brush have a lot of hair tangled up. I remembered this product claimed that “ no hair tangles “. I’m wondering if it is a defect o...view all
+3
0 0 7
TQ381551
2025-7-14 1156
【X30 Ultra】My.couch is just at 4" ground clearance. I found the vacuum need 3.8 inches. Ot wont go under my couch. How do i get it to go under
0 0 1
VJ374300
2025-7-7 1155
【D10 Plus Gen 2】When i run robot i notice the wheel was on the floor. I put it back but it wont stay in i then found out the area where the front wheel would go is cracked and that is the reason why the wheel wont st...view all
0 0 1
RY243701
2025-7-23 1155
【X50 Ultra】- X50 will stop mid cleaning cycle and cancel the job without obvious explanation - It will go back to dock to clean mop pads, etc but then doesn’t restart the cleaning task and just sits there pause...view all
0 0 2
SZ640684
2025-6-25 1146
I can’t get the mop pads to stay on
0 0 1
CC054092
2025-6-14 US 1145
My L10s won’t charge and I don’t know what to do
0 0 1
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