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VJ374300
2025-7-7 748
【D10 Plus Gen 2】When i run robot i notice the wheel was on the floor. I put it back but it wont stay in i then found out the area where the front wheel would go is cracked and that is the reason why the wheel wont st...view all
0 0 1
IN338354
2025-7-14 741
【X50 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
0 0 3
NO522327
2025-7-16 741
【X50 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
SZ640684
2025-6-25 732
I can’t get the mop pads to stay on
0 0 1
VT478229
2025-7-17 725
【L10s Pro Ultra】Hi, Anyone keeps having a main brush error? Even though I removed the clogged hair and cleaned the brush, I kept getting the same error. So, I replaced the main brush with a new one just in case. But,...view all
0 0 1
SO171341
2025-7-16 US 723
I have my L10s Ultra Gen 2 scheduled to mop after vacuum twice a week. I am wondering how can I make it more wet and more suction just in the kitchen area and a deeper clean while it’s doing the gen...view all
0 0 3
TY784885
2025-7-9 720
【L40 Ultra】While on idle, the robot often moves a little and make some noises. What's going on and how can I stop it?
0 0 7
EF945999
2025-7-7 708
【X40 ultra】When the robot is docked it makes the mechanicsl noise every 2 minutes or so, by moving the mop arm far out and back, machine is 3 days old, literally brand new, i put on the mop pads and it still doe...view all
0 0 7
VP555050
2025-6-21 704
My husband shared 2 vacuum cleaner devices with me, they appear on the app but when I link my account to the Alexa skill, Alexa is not able to see the shared devices. Works fine and connect to Alexa f...view all
0 0 1
DI505760
2025-8-2 700
【L40 Ultra】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
2 0 5
YB384264
2025-6-21 US 700
When is the air purifier coming to the US? https://mall.dreame.tech/product/696 This looks amazing!!!
0 0 1
ZQ279834
2025-6-24 696
I have a Dreame L10s Ultra, for the few months that I used it everything seemed to be fine. After the initial home mapping I would use the smartphone app to schedule one time cleanings for certain are...view all
0 0 4
ZA874487
2025-7-24 696
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+5
0 1 5
SH680235
2025-8-2 US 695
【L40 Ultra】I got this robot about 2 weeks ago. I found Both sides of the main brush have a lot of hair tangled up. I remembered this product claimed that “ no hair tangles “. I’m wondering if it is a defect o...view all
+3
0 0 7
CT644811
2025-7-20 692
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
1 0 7
ZX886502
2025-6-29 687
Why can we not program custom room vac then mop? This would be a very helpful change. Right now I have to schedule each room twice once to vac then once to mop kind not smart
0 0 2
VT636103
2025-6-30 685
【L10s Ultra】Hello, I have registered both machines in my app and for whatever reason I only can find one of them when I want to activate it. The only thing I get of the other machine or messages that are sent whe...view all
0 0 1
OR117797
2025-7-31 US 677
I have a new L40 and I’m getting almost no obstacle recognition images after a cleaning cycle. In the last cycle there were almost 20 obstacles detected of various types and only one had an image to...view all
+3
1 1 7
GN101712
2025-6-28 US 676
I have carpet only upstairs but I have the dock and mapping done for downstairs I was wondering if I could take just the robot upstairs have it only vacuum and manually carry it down to the dock
0 0 2
OW592912
2025-6-21 663
My device arrived a few days ago but will not turn on
0 0 1
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