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SH680235
2025-7-22 US 610
【L40 Ultra】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
0 0 5
ZP399739
2025-7-22 502
【L10s Ultra】Robot will come close to dock but will not turn around to reverse in and gives an error in the app of “no power to dock station”. I checked that it is plugged with power and cleaned all the sensors....view all
0 0 1
AR505929
2025-7-22 531
【L40 Ultra】Where in the app can I set the L40 Ultra to only vacuum? I'm trying to set a vacuuming cycle and it keeps trying to mop, which I don't want it to do
0 0 2
HF958005
2025-7-22 418
Is it possible to turn off the voice announcements?
1 1 7
LJ415926
2025-7-22 439
【L10s Ultra】No puedo conectar mi aspiradora a mi telefono
0 0 1
IF237253
2025-7-22 619
【X40 ultra】Living room I put 3x Dining hall I put 2x Corridor I put 1x However, it cycled all of the rooms 3 times. I also suspect that it's using the same suction power for every room which I specified them to...view all
0 2 2
UL102375
2025-7-21 455
How do I know when it’s time to put a new collection bag? Will the machine tell me or should I just eyeball it? Thank you!
0 0 3
CY367799
2025-7-21 568
I brought a new ultra L10 gen 2 and it doesn’t clean properly and doesn’t even go to the edges and corners..doesn’t clean the whole area and goes back to the dock..even if there is no obstacle it s...view all
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CZ368673
2025-7-21 US 656
【X50 Ultra】I have the x50. From what I can see all settings are turned on but the brush as well as mop don’t seem to extend while going around baseboards, corners, etc. Is there something I’m doing wrong?
0 0 5
OI264945
2025-7-21 432
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
0 0 2
SM410502
2025-7-21 391
Just received my X40, and the side brush is defective. Please send me a replacement.
0 0 2
UR231088
2025-7-21 US 423
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right there somewhere.
0 0 2
KU418639
2025-7-20 436
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
0 0 4
EW409547
2025-7-20 447
My X50 returns to base to recharge with 67% charge still remaining. What's up with that? Bad battery?
0 0 4
CT644811
2025-7-20 694
【L40 Ultra】Several times my mop has missed easy stains. It rolls over them without removing it. I am able to wipe them up afterwith a washcloth. currently, I’m using deep clean every time I send the map out.How...view all
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RE285191
2025-7-20 US 661
【L40 Ultra】How long are these expected to last?
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ZR877372
2025-7-20 US 495
【L10s Ultra】Hello. After original battery stopped holding a charge, I replaced it. Since then, robot will run, but at 25%level, it drains to zero within minutes and robot stops in the middle of cleaning rather th...view all
0 0 5
CY534136
2025-7-20 484
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
0 0 4
ZG924161
2025-7-20 495
【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?
0 0 1
LB189913
2025-7-20 445
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
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