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LJ782272
2025-7-17 582
【X40 Master】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
2 0 1
YR750520
2025-7-17 483
So I have one room on my map that no matter what I do the robot won’t mop. I’ve tried checking the floor material is set as tile, and I also made sure there are no carpets under the floor environme...view all
0 0 2
CZ715181
2025-7-17 US 430
Can I add two devices to one application. Seems like when I’m adding new one, the old one is disappearing and then when I’m trying to add the new device, old is gone. Can I keep two devices in one a...view all
0 0 3
KX745513
2025-7-17 428
How do you change the Wi-Fi password and Wi-Fi on 50 X ultra. The Wi-Fi router went bad and had to replace it with a new one.
0 0 1
NK846244
2025-7-16 507
【X50 Ultra】I found a fix for the vacuum, not showing up in the app. Open the dreame app clear the cache, delete the app from your phone completely reinstall it then your vacuum should show up.
1 0 2
TS429309
2025-7-16 513
【L10s Ultra Gen 2】This morning the app appeared to have disconnected my robot vac. So I added it again to the app but it still didn’t show up. I went to messages in the app and I didn’t have any because I had re-ad...view all
1 1 2
JT638567
2025-7-16 542
My device is no longer shown in app
1 1 11
LJ921070
2025-7-16 417
Unable to pair robot with app
0 0 0
SU703017
2025-7-16 US 454
【X50 Ultra】Received my first Dreame yesterday and already it has disappeared from the app. I hope I don’t have to repeatedly add this device anew going forward.
0 0 1
EI933388
2025-7-16 419
The Dream app says i don’t have any devices. It wants me to start all over programming the device. zEhy do I have to do this?
0 0 0
UN138884
2025-7-16 422
No matter what I do the robot won’t show up after I add it. Wow I can’t believe this update made it live.
0 0 0
Inkss
2025-7-16 US 611
【L40 Ultra】The servers are just down it happens to a lot of companies just take a chill pill and wait. Crazy some are talking about returning there products over server issues. This isnt a offical statement im...view all
2 0 7
PN824827
2025-7-16 449
Not showing in app This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it al...view all
1 0 11
XF047810
2025-7-16 US 489
【L40 Ultra】My L40 ultra is not showing up on the app so I can’t use it. Is this a reoccurring problem? If so, I may consider returning it
0 0 9
TS429309
2025-7-16 483
【L10s Pro Gen 2】The app has reset and my vacuum is now showing up. I tried to add the vacuum and went through all the steps and it said “success” and then it was still not there.
0 0 1
BQ049049
2025-7-16 524
【L40 Ultra】Found a work around for those of you having the same issue. If you have recently done a cleaning, in your messages you should still be able to access the device by clicking recent cleaning
0 0 3
NO522327
2025-7-16 741
【X50 Ultra】This morning my app and Vacuum are totally disconnected. The app has lost everything. When I go to reconnect it will go through all the steps to connect to the network and say it all done, but then ta...view all
2 2 12
KS152609
2025-7-16 US 448
When I try to run device through updated app, nothing appears on the device tab. I re-added device but still nothing. Please update your app immediately to remedy situation as based on comments there ...view all
0 1 3
DS501686
2025-7-16 US 471
【X40 ultra】Having the same issue robot isn’t pairing
3 0 8
EX626654
2025-7-16 411
Device not showing up in app, did anyone find a solution
0 0 0
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