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UK380385
2025-7-31 431
【L40 Ultra】It's very hard to tell on the map the areas that are detected as carpet? Is it best to manually set a carpet area on the rooms that are carpeted? My living room used to look shaded for carpet and no...view all
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OI264945
2025-7-21 431
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
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CZ715181
2025-7-17 US 430
Can I add two devices to one application. Seems like when I’m adding new one, the old one is disappearing and then when I’m trying to add the new device, old is gone. Can I keep two devices in one a...view all
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FJ040881
2025-7-29 429
It’s so loud, I really, really want to turn it off.
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TE076529
2025-7-16 429
My X40 isn’t showing up in the Dreame app as one of my devices. How do I troubleshoot this?
1 1 3
JG952052
2025-7-24 429
I have the L20 Ultra and I keep getting an error message that the mop pad has stopped rotating. It suggests I check to make sure hair or something hasn't gotten tangled around it. I checked and nothin...view all
0 0 1
RD676607
2025-9-1 US 428
【L40 Ultra】Is there a way to have Max+ Mode in schedule clean up? I only see it in custom mode.
0 0 1
UK380385
2025-7-31 426
【L40 Ultra】Is there a way to delete space that was detected? I have areas outside of my house the robot mapped because of windows.
1 0 1
YZ484609
2025-7-31 US 426
【L10s Ultra Gen 2】My car squeals like when the wheels of a vehicle skid.
0 0 1
KX745513
2025-7-17 426
How do you change the Wi-Fi password and Wi-Fi on 50 X ultra. The Wi-Fi router went bad and had to replace it with a new one.
0 0 1
AO198619
2025-7-31 US 425
Does anyone else have a vacuum that is squeaking very loudly especially when turning around? How do I fix this?
0 0 1
SL897745
2025-7-18 423
Can I restart the cleaning process after I paused it half way through?
0 0 1
UR231088
2025-7-21 US 422
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right there somewhere.
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ZX629769
2025-8-14 US 421
I have the dreame e30 ultra, purchased from Target last year. The rubber roller brush is falling apart. Where can I buy a replacement? I don’t see an option for replacement parts for the e30 on the d...view all
0 0 3
AV568884
2025-8-31 US 421
【L40 Ultra】The robot keeps disconnecting from my WiFi, even though it is right next to the router and signal strength is super strong. It has been doing it for an entire month now. This has made it very useless ...view all
0 0 2
UN138884
2025-7-16 421
No matter what I do the robot won’t show up after I add it. Wow I can’t believe this update made it live.
0 0 0
IJ972032
2025-8-6 420
【L40 Ultra】I set my L40 Ultra to just mop floor and avoid carpet. Now i can't find where i set that. It is not going in rooms with carpet. How do i change this?
0 0 1
KR250224
2025-8-8 420
【L10s Ultra】We need the ability to set a more frequent auto empty. The vacuum will not work if it covers too large of an area and gets clogged. I would love the option to have the vacuum auto empty every time it ...view all
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DG623517
2025-7-23 419
I'm trying to make this a scheduled cleaning. On schedule I cannot find to select path, or mop after vacuum, or wetness I think. I want all these selections to happen at a scheduled time.
0 0 1
UZ445337
2025-8-2 418
Hello, I downloaded the newest firmware for A1 today. It seems that there is a problem between the new firmware and the plug in and that I need a manual push for a new plug in. How would I go about t...view all
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