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BQ100984
2025-5-25 1160
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
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BM043784
2025-6-1 1158
【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all
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AP921121
2025-5-19 1150
I have the D10 plus. The unit has been acting strange lately. It goes into rooms that it has “completed” and does a part of them again. It has always had to resume cleaning as the battery life wasn...view all
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Wayne Manor
2025-6-11 US 1146
Can you please publish the voice commands that Alexa recognizes for the x40 Ultra model? Thanks!
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BK296343
2025-5-29 US 1140
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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OS307646
2025-5-28 1132
I don’t know why my robot is not vacuuming. Only mopping.
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AJ887142
2025-6-14 US 1130
So I have 2 carpet on the floor, the robot failed to recognize one of them, so I manually put it down on the map. However, the robot will go around the carpet every single time. What could be the ...view all
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VI862798
2025-5-24 US 1128
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
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ZK185835
2025-5-31 1121
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
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VS755365
2025-5-22 1111
It stopped vacuuming it only mops.. any idea what it could be??
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PZ253666
2025-5-26 1107
The robot kept repositioning itself and can’t find the way back to recharge
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CE879768
2025-6-23 1097
【L10s Ultra Gen 2】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
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FL352336
2025-6-1 1096
【X30 Ultra】How do I get one ?? Mine didn’t come with one
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NA449992
2025-6-10 US 1091
【X30 Ultra】My newer Dreame is having is having an issue where it seems like debris is getting stuck under the mop feet and since its wet, it dries in place, especially pet hair. The mop keeps lifting up and leav...view all
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ZK185835
2025-5-31 1081
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
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CZ715181
2025-7-30 US 1079
【L40 Ultra】I purchased robot not long ago, on prime days. It was working fine in the beginning. These couple days did not clean well enough, even though I had on deep cleaning setting and today is not charging ...view all
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GE866636
2025-5-28 1078
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
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Dreame Support
2025-6-12 US 1075
Hi Dreame Families, Happy Thursday! We’re thrilled to announce our Special Father’s Day Live Stream exclusively for the US! Tune in as we dive deep into the following products: ✅ Robot Vacuums ...view all
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KB027472
2025-5-30 1071
My whole account was wiped out. So I had to sign up again and all the stuff all over. Now, I get to enter my mobile phone number and it keeps telling me that my number belongs to another account! H...view all
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KR250224
2025-7-23 1071
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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