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TT753747
2025-6-9 1598
【L40 Ultra】Current carpet settings are universal, which is a pain. My Dreame robot often gets stuck on shaggy rugs – either it can't climb them or lacks power. Having to rescue it is super annoying! It'd be ama...view all
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Dreame Support
2025-4-18 Cn 1597
The Dynamic Replenishment Sweeping Technology
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ZW275776
2025-5-19 1595
As the header mentions, sometimes the brush extend works under my cabinets and other times it does not. See video where half the cabinets gets the treatment but the other half does not. A lot of dirt ...view all
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WN874146
2025-5-21 1590
My x30 ultra most of the time won’t suck the dirty water into dirty bin
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LF853500
2025-5-26 1586
【L40 Ultra】Could it be possible for the app programmers to allow for floor coverings in the Map -I.e Tile, Carpet, Hardwood, Concrete, Vinyl etc. After mapping you could set-up each room with the type of floorin...view all
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KO444260
2025-6-25 1571
【X50 Ultra】My robot just won’t dock. I’ve mapped my house but every time it goes to dock itself it says it needs me to place it back on the dock after it can’t do it itself— it doesn’t even try to go up the...view all
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ZJ880530
2025-6-11 1569
I'm now waiting for mop drying to finish and it takes really long Is that by design ?
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BQ100984
2025-5-25 1564
【L10s Plus】Hi, I guess it's a feature request, unless I'm missing something. I would love to be able to schedule a zone clean. We have a zone which I would like to clean on a different schedule, it's not a sepa...view all
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VI862798
2025-5-24 US 1563
【Z1 Pro】With the pool cleaner I know it will have a positive effect on the other pool equipment like the motors piping and filter system. By picking up the sediment at the bottom and throughout the pool it ...view all
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XU232968
2025-5-25 US 1563
When I am adding second robot the first one is removed and disappeared from app. So I can’t use both together.
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NS037259
2025-6-8 1561
I have the Dreame X 40 ultra. How do I have the Dreame vacuum the entire house first. I have carpeting and tile floor. I want to do a dry vacuum of the entire house first, and then go back to the dock...view all
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NA449992
2025-6-10 US 1560
【X30 Ultra】My newer Dreame is having is having an issue where it seems like debris is getting stuck under the mop feet and since its wet, it dries in place, especially pet hair. The mop keeps lifting up and leav...view all
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BM043784
2025-6-1 1559
【L40 Ultra】My kids gifted me an L40 ultra for my bday. I’m blown away by its abilities and in general by how far the robot vacuums have come. However, I’m disappointed as it is not picking up all the hair in...view all
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BK296343
2025-5-29 US 1556
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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CA546495
2025-6-7 1551
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
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SP072356
2025-5-26 1545
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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AY443786
2025-9-1 US 1539
【L20 Ultra】my robot has stopped auto emptying. I have cleaned the filter, replaced the bags, and made sure nothing was blocking the intake system. What can I do to remedy this problem?
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ZK185835
2025-5-31 1537
Hello! Could you please tell me how to move the x50 from a cleaning session on the 1st floor to the docking station on the 2nd floor without interruption its session
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FL352336
2025-6-1 1533
【X30 Ultra】How do I get one ?? Mine didn’t come with one
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Dreame Support
2025-6-12 Cn 1532
Hi Dreame Families, Happy Thursday! We’re thrilled to announce our Special Father’s Day Live Stream exclusively for the US! Tune in as we dive deep into the following products: ✅ Robot Vacuums ...view all
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