Dreame Support
2026-6-25 US 5835
【DreamePrimeDay】Purchased a new Dreame during Prime Day? We'd love to see it! Share your new Dreame product with the community for a chance to win exclusive rewards. ⭐ How to Enter 1. Go to the Dreame Forum and cli...view all
##DreamePrimeDay
11 6 54
Dreame Support
2025-4-16 US 5810
RewardReward 5 ecredit 🏆 Share Your #MyDreameStory & Win Rewards! 🏆 Hey Dreame Fans! We know you've got amazing stories about how Dreame products have changed your cleaning game. Now's your chance to share them and earn ...view all
0 0 9
OZ387087
2025-7-1 5806
【Aqua10 Roller】Any advice? It’s extremely frustrating. I keep manually add it, says everything is connected and then when I look for my device on the app it’s not there.
0 0 3
Dreame Support
2025-4-18 US 5800
the Extension and Retraction Mechanism for VersaLift Navigation
1 0 0
CR673253
2025-5-27 US 5789
【D30 Ultra CE】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
1 0 1
CS605631
2025-7-7 US 5736
【X40 Ultra】My robot stopped task and said “mop pads come off, please install to resume cleaning”. What does that mean? Why did the mop pads come off while vacuuming ?
0 0 3
MO088084
2025-9-7 US 5694
【D30 Ultra CE】L50 ultra isnt dispensing water onto the mop pads so it is essentially dry mopping. The only time the mop pads get wet is when the dock washes the mop pads.
0 0 3
RY243701
2025-7-22 5658
【X60 Ultra】- X50 will stop mid cleaning cycle and cancel the job without obvious explanation - It will go back to dock to clean mop pads, etc but then doesn’t restart the cleaning task and just sits there pause...view all
0 0 2
KO444260
2025-6-25 5645
【X60 Ultra】My robot just won’t dock. I’ve mapped my house but every time it goes to dock itself it says it needs me to place it back on the dock after it can’t do it itself— it doesn’t even try to go up the...view all
0 0 1
CS945046
2025-10-4 US 5539
【H14 Pro】Hello, I just purchased the H15 Pro heat vacuum. I’m trying to connect it to the app, but I’m having issues with my Wi-Fi. I then tried using the custom network (dreame-hold-xxx-xx) — everything we...view all
0 0 1
OP454683
2025-11-2 US 5484
Water was all over my floor and under the base earlier today. Firmware is auto updated.
0 0 2
Moffitt
2025-5-19 US 5443
【H14 Pro】I'm not sure how the GlideWheel power system decides when it should go forward and when it should go back. Most of the time when I'm using my H14 Pro it seems like the wheels are spinning backwards bu...view all
0 0 4
CA167916
2025-8-28 US 5438
【X60 Ultra】Vacuum is not picking up debris that should be very easy to pickup. Highly disappointed. If product doesn't improve will likely return
2 0 12
LV077890
2025-9-20 US 5411
【D30 Ultra】My robot vacuum won’t dispense any water when mopping and is making noise when trying to dispense like it’s struggling and when I take the mop pads off it feels dry and not wet and when I see the bo...view all
1 0 3
OB042459
2025-9-17 US 5400
【D20 Air Plus】I am using the auto detergent dispenser function on the app and added detergent to the auto fill dispenser. But I did a mop cycle for my kitchen and it doesn’t really smell like the detergent or any ...view all
0 0 1
Shabnam
2025-11-18 US 5350
【D30 Ultra CE】The app has a notification banner even though there are zero messages in the app. Also, messages in the app don’t show up.
+4
5 5 56
LC720959
2025-6-2 US 5343
【X40 Ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
0 0 3
TT753747
2025-6-9 5327
【D30 Ultra CE】Current carpet settings are universal, which is a pain. My Dreame robot often gets stuck on shaggy rugs – either it can't climb them or lacks power. Having to rescue it is super annoying! It'd be ama...view all
0 0 1
IN338354
2025-7-13 5239
【X60 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
0 0 4
RH105757
2025-11-2 US 5196
【X40 Ultra】I fill the entire clean water tank to full and it keeps saying it’s not. I need to fill it. I clean it out and do it again and still nothing, cleaned the dirty water tank and everything. Does this li...view all
0 0 1
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