Dreame Support
2025-4-16 US 5686
1.Q:How much suction power does the vacuum cleaner have? A：The suction power of the product is 150AW and the vacuum degree is 20Kpa. 2.How long can the machine work after fully charged? A：There are...view all
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CS605631
2025-7-8 US 5685
【X40 Ultra】Does anyone have any experience with these 2 products? I bought the x40 5 days ago and now I see they have a newer one the x50 and I was wondering if I should change it or keep the one I already have ...view all
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UJ494940
2025-9-22 US 5683
【X60 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
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TS381716
2025-6-16 5681
Astro, my X50 Ultra, does an amazing job cleaning my floors, as long as it isn’t in a corner or under the cabinets. Do you have any recommendations or settings I should select to let Astro know that ...view all
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YZ484609
2025-7-30 US 5677
【D20 Air Plus】My car squeals like when the wheels of a vehicle skid.
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SC428592
2025-7-17 US 5672
【D30 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all
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EW409547
2025-7-15 US 5670
I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with th...view all
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Dreame Support
2025-4-18 US 5666
Carpet Cleaning
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VN885642
2025-8-9 US 5660
【D30 Ultra】I have placed it on the dock and held it on and off button for more than 20 seconds and I pressed the reset button and it will not reset. It has no power and the dock is not charging it so what do I d...view all
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GI925424
2025-6-11 US 5654
【D10 Plus Gen 2】I just unboxed my D10 Plus Gen 2 and it’s been on the charger for hours and still has not gotta above 2%. The lights on the top are solid orange and I have cleaned both sensors just in case. Any idea...view all
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SH680235
2026-1-29 US 5647
【D30 Ultra CE】I am experiencing an issue with my Dreame robot vacuum returning to the base station. It has this issue since I first got it but not as bad as now. Previously, the robot could align itself correctly b...view all
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RS428665
2025-7-9 US 5641
I just set up my l40 ultra and already having issues with the mop pads disconnecting or not being installed from doc station on vac when I go to select clean. Mop pads are getting stuck and get notifi...view all
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EV945260
2025-9-2 US 5641
The robotic lawn mower market is gaining traction worldwide as homeowners look for convenient, time-saving, and eco-friendly lawn care solutions. These smart devices can autonomously maintain lawns, ...view all
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CE879768
2025-6-22 5637
【D20 Air Plus】I brought the machine by my self when I was at china, I connect my device to my router and the blue light is on and have no problem but when I scan the qr code on my vacuum it does not connect with my...view all
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Dreame Support
2025-4-18 US 5612
Particle Recognition
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ZO468794
2026-2-19 US 5602
Lately it completed the task at hand. Then gets back to the charging station…but can’t dock. Help?
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QG667314
2025-9-20 US 5592
【D30 Ultra】My robot is not charging despite being on the base station. I fiddled around with the charging prongs (which are clean) by pushing them in a bunch of times and that fixed the issue, but it keeps comin...view all
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msawosz
2025-10-14 US 5572
【D20 Plus】How to set up the vacuum with Matter and HomeKit?? It’s advertised on the box and online that the vacuum has Matter support and this was a big reason why I bought it in the first place. Please help! ...view all
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DS579121
2025-8-12 US 5570
【D30 Ultra CE】Job map records pets (designated by a pink pig icon), but then before it’s finished cleaning the photos start disappearing from the job. Is this supposed to happen? Also, where does it store them so ...view all
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LJ782272
2025-7-16 5556
【X50 Ultra】Is it possible to have a second dock station permanently installed on a different floor? That way, I only need to move the robot vacuum between the two different floors. Is there a way for me to purch...view all
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