PP625759
2025-5-22 4475
Can you help me with furnitures please? I have a reverse L shaped sofa. How can I revers the sofa in the app too?
0 0 2
VY189431
2025-6-13 US 4474
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
0 0 1
LN954208
2025-7-30 US 4468
When the battery is low and it returns to the base station to charge it does not automatically resume cleaning unless I open the app and go to device. Any ideas?
0 0 7
RH105757
2025-11-2 US 4462
【X40 ultra】I fill the entire clean water tank to full and it keeps saying it’s not. I need to fill it. I clean it out and do it again and still nothing, cleaned the dirty water tank and everything. Does this li...view all
0 0 1
GI925424
2025-6-11 US 4455
【D10 Plus Gen 2】I just unboxed my D10 Plus Gen 2 and it’s been on the charger for hours and still has not gotta above 2%. The lights on the top are solid orange and I have cleaned both sensors just in case. Any idea...view all
0 0 1
VZ595766
2025-7-8 4447
【D20 Plus】Hi! I bought an l10s but it came without the detergent bottle. I set it up otherwise and it was not pulling water when I wanted to mop, showed 'clean water tank not installed', so I primed the inlet t...view all
0 0 3
Dreame Support
2025-8-7 US 4444
Poll Hello Dreame Families, Let’s get a little closer — we’d love to learn more about you! 😊 This summer, have you been able to free your hands a bit? 🧼🌞 Have you ever dealt with cleaning challenge...view all
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    +6
0 0 14
DI505760
2025-8-2 US 4429
【D30 Ultra CE】I keep getting laser sensor stuck error. I cleaned the sensors, tapped and its still stuck. I have had this about 6 mos and never had this issue before.
2 0 5
UJ494940
2025-9-22 US 4422
【X60 Ultra】I don’t know what to do, I been having the same problem with this vacuum from the day 1. Doesn’t vacuum properly under my cabinets, the vacuum can go through them perfectly, doesn’t bring the brus...view all
+4
3 0 8
CA670122
2025-5-17 4417
【Z10 Station】Got the Z10 with its sleek docking station, I like its versatility in terms of vacuuming different surface types from marble to carpets, and it’s especially great for home with pets too. The Z10 is a...view all
0 0 0
VW575502
2025-9-11 US 4390
【D30 Ultra CE】Every couple of weeks my app forgets my robot is there and then I have redo the whole process. What is going on. The robot luckily remembers the mapping and the programming so it goes still but it is ...view all
0 0 1
PG859293
2025-8-31 US 4387
【D30 Ultra CE】L40 s ultra.
2 0 2
EV945260
2025-9-2 US 4386
The robotic lawn mower market is gaining traction worldwide as homeowners look for convenient, time-saving, and eco-friendly lawn care solutions. These smart devices can autonomously maintain lawns, ...view all
2 0 12
ravichandratbv39
2025-5-28 US 4382
【D30 Ultra CE】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
0 0 1
PQ270642
2025-5-24 4381
【D30 Ultra CE】Is there away to move a room name slightly on the map of a Dreame L40. I have a couple of room names clashing with the next room.
1 0 1
SH680235
2025-7-22 US 4370
【D30 Ultra CE】I just got it today and first time using it. After mopping, it has problem to climb back to the dock. By looking at it, I feel the base is too tall to it and the base extension plate is not enough. So...view all
0 0 5
XI033404
2025-12-26 US 4368
【D30 Ultra CE】Hello, my robot will no longer resume cleanings. It keeps detecting the side brush as wrapped. I have removed it, brushed free any debris and even used compressed air to clean the brush apparatus and ...view all
1 1 12
HH615127
2025-9-5 US 4357
【L60 Pro Ultra】I have two rooms with carpet and I find that when it cleans those rooms, it will always move over the same spot over and over and over. It will start out moving across the room but after a few passes,...view all
0 0 5
Dreame Support
2025-4-17 US 4337
Smart Obstacle Crossing
0 0 1
OP454683
2025-11-2 US 4337
Water was all over my floor and under the base earlier today. Firmware is auto updated.
0 0 2
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