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XA923741
2025-6-3 US 1450
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
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EA059036
2025-6-9 US 1446
Anything new to report regarding the upcoming Matter support for the X40 series?
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GE866636
2025-5-28 1442
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
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XW884580
2025-5-25 1437
Hello, love my robot very much just wanted to say that the Hebrew translation on the app is very bad, its feel like an automatic Google translate, mybe some really human shuld take a look at that? Th...view all
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UA411228
2025-9-3 US 1435
Need some help, I had had the X50 less than 2 months now. One of the mops do not attach to the robot. The actual mop head does - but the cloth mop keeps detaching and will not stick. It is leaving wet...view all
1 0 2
HQ479426
2025-6-2 1429
How can I empty the vacuum reservoir through the app without asking the Roomba to clean.
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OJ812592
2025-6-3 1412
Hello, I have an X 50 that gets confused at our stainless steel range. It gives a warning that the climbing legs are entangled. It has mapped a threshold where there isn’t one, I have used the app a...view all
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IE709523
2025-6-9 1411
For L40 Ultra should I remap my Home if I change the position of my Dock?
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GO000548
2025-7-5 US 1410
【X50 Ultra】The machine is placed in the hallway and it talks so loud in the middle of the night. How to turn off the machine or set up to work during the day only..?
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BL090408
2025-5-31 1408
Hello Is there a way for the mapping to accurately capture a round rug? The mapping seems to always only want to map in squares which means some of my hard flooring isnt getting mopped.
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Dreame AfterSales+
2025-8-15 US 1404
This article aims to collect the top 10 most common issues found on North American forums and provide solutions. This article covers hardware and software issues, as well as accessory inquiries. We ho...view all
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NL039300
2025-6-22 US 1391
【L10s Pro Gen 2】my worst purchase ever. It actually gets dirtier after using the vacuum cleaner because it drags dirt all over the apartment. it can't vacuum up a single dog hair. when it vacuums the carpet it drags ...view all
+3
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SC428592
2025-7-17 1391
【L20 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all
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WI447864
2025-6-8 1390
Dreams product was earlier leaving big zone of kitchen unmapped. I deleted old map and remapped. It is now leaning behind many spots in kitchen from cleaning route.
+3
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WH893489
2025-6-17 1377
【X50 Ultra】Can’t understand how to set up schedule.
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Moods
2025-6-1 1372
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
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NY562681
2025-6-5 1364
【L10s Ultra】The software on the L10S ultra is soooo slow. Mapping our multi-room / multi-floor space took HOURS. Mapping is not intuitive and slow AF. Please tell me that the more expensive robot vacuums have si...view all
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Dreame AfterSales+
2025-7-8 US 1364
Hi everyone, Your experience matters! We're constantly working to improve our product and service, and we'd love to hear your honest thoughts. Please take 3-5 minutes to complete our User Satisfactio...view all
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BK296343
2025-6-25 US 1354
Whenever I placed the docking station on hardwood floors, I didn’t encounter any issues. However, when I moved my L40 Ultra to the upstairs, it encountered various problems, such as not docking prope...view all
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DS794051
2025-6-3 1348
We have four dogs so quite a bit of pet hair. I noticed when our L40 is vacuuming the carpet, it leaves little rolled up clumps of pet hair. Is there a solution to this? We are only using the standard...view all
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