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RZ924407
2025-7-15 US 495
【X40 ultra】Solution: Power off/reset by pressing power button for 10 seconds. Then power on. Problem: Using clean genius or custom and telling it to clean all rooms, would only clean 1/2 of one room and complet...view all
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PE238169
2025-7-14 436
I recently opened my dreame app on iOS and both my devices are gone. I’ve logged out and back in, but it shows me nothing. On my wife’s phone, whom I had shared the devices to, everything shows up a...view all
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YI638578
2025-7-15 456
how to end task on L40 ultra when robot returns to the foundation charging? There's no button to do this when it says need charging but still have 20% battery
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BB077478
2025-7-15 447
What's means error installing Detergent?
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BM476876
2025-7-15 US 451
I see there is a new firmware version, but I'm stuck on _1702. How can I get the newer version?
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IN338354
2025-7-14 741
【X50 Ultra】I got a new x50 ultra and doing its first charge. I hear a loud humming noise while it’s charging. Sounds louder than my refrigerator. Is this normal?
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LC221451
2025-7-11 US 485
Is there any way to designate where to have the unit extend the mop and side brush? One of the reasons I purchased the X50 Ultra was for that feature. The kick boards under my cabinets are hit or mi...view all
0 0 1
TQ381551
2025-7-14 607
【X30 Ultra】My.couch is just at 4" ground clearance. I found the vacuum need 3.8 inches. Ot wont go under my couch. How do i get it to go under
0 0 1
TY784885
2025-7-9 720
【L40 Ultra】While on idle, the robot often moves a little and make some noises. What's going on and how can I stop it?
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KT806046
2025-7-12 619
Has anyone else encountered an issue where their L 10 S ultra robot vacuum gets stuck at the docking station and makes a weird humming sound? I press play to clean on the app but all it does is say “...view all
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CA546495
2025-6-7 1040
Having trouble getting the app to setup the h14 pro keeps failing to connect the vacuum to WiFi or hot spot.
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GM174613
2025-7-13 US 526
New out of the box the x40 ultra won’t dock itself won’t vacuum or mop. Someone help please.
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Dreame Support
2025-4-18 US 1671
【G10 Pro】Your gateway to effortless cleaning
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KO719997
2025-7-11 517
How do you renumber rooms on the map. Thank you.
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JW322582
2025-7-11 470
Product works great when it wants too. Keeps going offline with no wifi connection issues. Makes me scan the RFID code to activate everyday. When I’m at work and want it to run so I come home to a ...view all
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KA525685
2025-7-11 661
My new l10s pro ultra heat cleans amazing like literally! But it’s only cleaning in the kitchen can someone please explain?!
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DJ885979
2025-7-11 593
【US】My dreame L40 ultra ran over dog shit. I thought it was supposed to detect that. Wtf man
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EF945999
2025-7-11 582
【X40 ultra】The robot is great and has a lot of great features but the reliability of it is the worst, i started having issues with the robor 2 days after opening the box, side arm would move randomly, random mec...view all
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YM091887
2025-7-9 638
【X40 ultra】Have had this problem randomly since new. Base seems to create a siphon when filling mop, doesn't stop until freshwater tank is pulled out or is emptied on to the floor.
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MU109234
2025-7-10 550
I ordered the X50 ultra on Amazon, and after a week it’s started saying washboard full please clear and try again. Apparently this is common, and they agreed to send a return label. I live in Hawaii ...view all
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