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XL216408
2025-6-2
【L10s Ultra Gen 2】Has anyone not been able to map their second floor? The robot just keeps going around and around
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Victor
2025-5-20
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
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FL352336
2025-6-1
【X30 Ultra】How do I get one ?? Mine didn’t come with one
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UA458979
2025-6-1
I’ve started setting up my device but it will not charge. It’s sitting on the base, it’s mapped my home, but it will not charge. I’ve reset it 3 times, relocated the base, nothing works.
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AN814406
2025-5-31
My dreame tells me constantly there is abnormal water level in washboard. I have done everything it suggests and it still keeps happening. Any suggestions
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ZK185835
2025-5-31
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
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SP072356
2025-5-26
Is there a way to make the X40 dock lights always on? If it's on standby and not drying or washing, the light turns off, and I don't know if the water is empty. On the Roborock, the lights are always...view all
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BK858442
2025-5-28
【L40 Ultra】the robot performing is a task and scheduled cleaning task has been cancelled
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LA062425
2025-5-29
Hi, I keep getting error messages to check the waste tank but all is cleaned and properly installed. Any one had a similar issue. It is possible that waste water pump is not working??
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BK296343
2025-5-29
【L40 Ultra】Planning to buy the L40Ultra but i see there is a price variation between ebay and amazon , Any idea why its cheaper on ebay ? Could you please provide a amazon coupon to match the price accordingly?
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KB027472
2025-5-30
My whole account was wiped out. So I had to sign up again and all the stuff all over. Now, I get to enter my mobile phone number and it keeps telling me that my number belongs to another account! H...view all
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BK296343
2025-5-29
【L40 Ultra】I currently had 4.3.9_1659 , but I was seeing the latest version as 4.3.9_1680 ..How can I get latest software version? If it’s not available for some reason, can I push the update manually?
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Dreame Support
2025-5-27
🔥 Hot Deals Alert! 🔥 This summer, keep your home spotless with our exclusive offers! X40 Ultra & L10s Ultra Robot Vacuums – Get a FREE Tricut Brush for unbeatable deep cleaning! H14 Pro & H14 Wet/D...view all
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Grand
2025-5-27
Hi. Any suggestions on proper cleaning solutions I can use for my new E30 Ultra? Thanks!
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GE866636
2025-5-28
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
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OS307646
2025-5-28
I don’t know why my robot is not vacuuming. Only mopping.
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CR673253
2025-5-27
【L40 Ultra】This is my first time to use it. The mop has been drying for more than 2 hours, How long does it take ?
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NJ954157
2025-5-27
【X30 Ultra】Robot is not able to determine power battery level and not stopping the operation to return back , as a result , finding the unit dieing with no power at any place , should have returned back and char...view all
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OL891481
2025-5-21
Vacuum used to vacuum large high pile area rug now it won’t. We have remapped the house entirely but it still just won’t get up on the carpet/rug area.
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PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
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