Good afternoon. I keep getting an error that the laser position sensor has something jammed in it and it is causing the robot to o my move back and forth without completing its task. How do I resolve ...view all

My dream bot continues to make a very high pitch whirring sound, and I have changed the filter and replaced all brushes and the wheel. I have emptied the dustbin. Help

Does not seem to be dispensing any a&b detergent hours of use bins still full

Model RLL53SE has developed a squeal when moving around. I have checked everything can't understand why this has started. Is there someplace I need to oil?

I continue to get the message to add detergent . The sensors have been wiped off and there is detergent in base. I deleted app and reinstalled. Please help ! Thank you

【Cat Day】These dreame cat sisters are having their parents look for a new robot vacuum. Any suggestions on a good model for Cinnamon and Honey? They love rolling on carpets, but also have hardwood floors in th...view all

I have 4 dogs, dustbin is clogging frequently. Need to be able to empty on command and option for robot to empty more often.

I have my settings set to vacuum and not vacuum and mop but my device continues to have the mop pads attached. What am I doin wrong?

Reward 1 ecredit 【L40s Ultra】Has anyone ever washed the mop pads in the washer?

I have a new machine with updated firmware. It has failed twice to mop failure to engage the round mop attachments. Do i send this machine back to you?

How do I figure out what schedule this thing is on? I thought I scheduled it a certain way but it may do something different?

How can I clean sensors? I wiped them but it is still giving me the messages. Please provide step by step instructions on how to clean the sensors

【X60 Ultra】I’m having a problem with the mop attachments. One of the extendable mops does not stay on the vacuum cleaner. It does not attach properly and does not magnetize. Because of this, it keeps falling of...view all

【D30 Ultra CE】New device just 2 days old. Device keeps stopping with mop pad off even though mop pads are in place. Is this a bug or device issue? Not happy at all. Also I received d30 ultra CE with a white panel a...view all

【Aqua10 Roller】Recently I sent my robot in as it would not work and kept saying there was an unspecified error. It supposedly got repaired and sent back. The robot seems to be working OK but now I’m having increasi...view all

【Z20 Station】testtestestestestest

Reward 1 ecredit 【D20 Air Plus】test

【D30 Ultra】Do you have a great/clever name for yours?

Can i change the dock station location after 1st installation??

【L10s Ultra Gen2】Can I download the Dreame App onto two iPhones, and then connect both phones to the same robot? If so, how?