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AZ631056
2025-7-25 US 778
The machine is constantly going offline and then I am unable to use the app until I wake up the machine.
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VC361514
2025-7-25 989
【X40 ultra】It been almost 3 month i got the X40 ultra. I have not seen using it side brush out to clean the edges. It just rotates while vaccuming. There is no hair tangled. AI side reach settings are all turned...view all
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BQ912136
2025-7-25 807
【L40 Ultra】New L40 receiving no power after leaving docking station and goes offline. On cleangenius it will wash mop pads and never leave the docking station. On custom mode it leaves the station and turns off ...view all
0 0 1
OK057604
2025-7-25 1062
【L10s Ultra Gen 2】Why is my vacuum making loud noise while cleaning as it didn’t before? And it also smells bad as if it is not auto cleaning properly. I cleaned the base several times already.
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SH168053
2025-7-25 764
Why will the vacuum not clean all the way to the wall? When it cleans it leaves a section of about 12 inches not done.
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RY783139
2025-7-25 US 742
Just unboxed my L40 Ultra and got it all setup through the app. It showed 32% charge and after 6 hours, it won’t go past 40%. The connections are all clean and I put it back on the dock but it’s sti...view all
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NW310392
2025-7-25 US 927
My side brush stopped spinning. The arm will extend when needed but the actual brush doesn’t spin. Any thoughts other than sending in? I’ve restarted the vacuum and took the brush off to make sure t...view all
0 0 2
HF958005
2025-7-24 771
I am looking for where I turn down or turn off the vooof my Dreams robot. It is quite loud and is scary to my dog. Can you send a photo of where to adjust the volume. I asked this question previously ...view all
0 0 2
RB030572
2025-7-24 815
【D10 Plus Gen 2】The base couldn’t stay on so vacuum couldn’t charge, cheap garbage don’t waste your time or money!
0 0 1
ZA874487
2025-7-24 1100
【X40 ultra】My vacuum is only a week old and keeps leaving behind rolled up hair, even after “emptying” itself. It keeps blowing hair into corners and then never actually picks it up. I’ve played with all of t...view all
+5
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UA238542
2025-7-24 812
Hi I bought L10s recently and noticed that the machine does not automatically resume cleaning once it finishes recharging. But if i go to the Dreame App and the machine is recharged, it resumes clean...view all
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HU707103
2025-7-24 820
【X40 ultra】We need matter 1.4 support on x40
0 0 1
DG623517
2025-7-24 726
How do we set it to resume mop drying if we send it for a vacuum task. Without manually commanding it to do so
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OJ084149
2025-7-24 US 815
【L40 Ultra】I just got a L40 ultra model robot vacuum and noticed a portion of the bottom cover (near the front of the device) clicks when pressed; sounds like a button. I don’t know if this is intentional as I ...view all
0 0 2
JG952052
2025-7-24 801
I have the L20 Ultra and I keep getting an error message that the mop pad has stopped rotating. It suggests I check to make sure hair or something hasn't gotten tangled around it. I checked and nothin...view all
0 0 1
MrBuffy
2025-7-23 US 699
Hi all I want to add the app to my wifes phone and share data. I added the app and then it wants me to add the machine and build a new account. Is that how it works?
0 0 1
DG623517
2025-7-23 723
I'm trying to make this a scheduled cleaning. On schedule I cannot find to select path, or mop after vacuum, or wetness I think. I want all these selections to happen at a scheduled time.
0 0 1
EW409547
2025-7-23 748
My X50 went back to it's dock during a scheduled cleaning. It is just sitting there paused. The message says "scheduled cleaning paused". There is no indication as to why it is paused. How do I un...view all
1 0 3
RY243701
2025-7-23 1199
【X50 Ultra】- X50 will stop mid cleaning cycle and cancel the job without obvious explanation - It will go back to dock to clean mop pads, etc but then doesn’t restart the cleaning task and just sits there pause...view all
0 0 2
KR250224
2025-7-23 1972
【L10s Ultra】Auto empty never works. Robot fills up with things that should go into the vacuum bag, then just pushes dirt around the house. Very disappointed in this expensive purchase.
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