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LC720959
2025-6-2
【X40 ultra】I’ve had the x40 ultra since the beginning of April. We use it pretty heavily due to having 3 pets who shed. These 2 different noises started about a week ago (smacking and squeaky noise) and i’ve m...view all
0 0 1
LS978240
2025-6-6
【L20 Ultra】Had my L20 for 9 months now and something always happens to it. The most recent issue is now it keeps getting stuck. It says there is an obstacle in the way, but there is nothing in the way. There i...view all
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NA449992
2025-6-10
【X30 Ultra】My newer Dreame is having is having an issue where it seems like debris is getting stuck under the mop feet and since its wet, it dries in place, especially pet hair. The mop keeps lifting up and leav...view all
0 0 1
CC054092
2025-6-14
My L10s Ultra won’t charge and I don’t know what to do
0 0 1
CF953896
2025-6-14
Hello, Is there a way to have the side brush deploy on every run? Tonight I watched the robot and it missed every corner because it's side brush did not extend.
0 0 1
Victor
2025-5-20
【L10s Ultra】How often do you clean your house? I do a daily clean and thinking monthly mopping but curious what others are doing.
3 1 16
VY189431
2025-6-14
I've bought dreame x50 ultra few days ago and as far as I've tested everything seems to work except camera monitoring, please see the attached image: Any ideas?
0 0 1
NZ892882
2025-6-14
Hi all, on the map i find this symbol, I don't understand. Do you know what theit means? Is there a complete overview of all symbols somewhere?
1 0 2
PB869066
2025-5-22
Recently I tried to edit the map for the low lying areas with the lidar going down, and the app won’t allow me to adjust the areas I already put on the map. It also won’t allow me to add new areas. ...view all
0 0 2
HX676977
2025-6-11
【X40 Master】Just got the X 40 master and I’m having some immediate issues right out the gate. It does it standard cleaning just fine, and after the cleaning it comes back to the base station where it goes throug...view all
0 0 3
WI447864
2025-6-8
Dreams product was earlier leaving big zone of kitchen unmapped. I deleted old map and remapped. It is now leaning behind many spots in kitchen from cleaning route.
+3
1 0 2
GE866636
2025-5-28
【L10s Pro Ultra】Tried everything, it just won’t vacuum. Bought it today, should work just fine, but won’t vacuume. Tried on vacuum only, to no avail. Really don’t know what to do besides sending it back.
0 0 1
PK205786
2025-6-13
In the vast and intricate universe of Dune: Awakening, players are tasked with navigating the treacherous landscapes of Arrakis, where survival depends significantly on resource management and craftin...view all
0 0 1
XA923741
2025-6-3
【L10s Ultra】Hello. I have the L10s Ultra and it’s not working properly. Since last week, it has been showing several errors. The sensors have been cleaned and some parts were replaced with new ones. Even so, whe...view all
0 0 1
GI925424
2025-6-12
【D10 Plus Gen 2】I just unboxed my D10 Plus Gen 2 and it’s been on the charger for hours and still has not gotta above 2%. The lights on the top are solid orange and I have cleaned both sensors just in case. Any idea...view all
0 0 1
ZE645237
2025-6-10
All of a sudden my L20 Ultra is not avoiding cords and get caught on them if I don’t pick them up. I thought it was suppose to avoid these type of objects?
1 0 4
BO890201
2025-6-12
Is there a way to control the volume of the voice notification coming from the robot?
0 0 3
Dreame Support
2025-6-12
Hi Dreame Families, Happy Thursday! We’re thrilled to announce our Special Father’s Day Live Stream exclusively for the US! Tune in as we dive deep into the following products: ✅ Robot Vacuums ...view all
1 1 0
ZK185835
2025-5-31
【X50 Ultra】Hi! Could you please tell me, if there are any other solutions that can be used?
0 0 3
karmen
2025-5-21
【X50 Ultra】Hello everyone! I recently purchased the Dreame x50 ultra and as I pet owner, I am so so grateful! As a mom of 3 cats, I’ve always struggled with maintaining clean floors for cat hairs and dirty litt...view all
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