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XO758863
2025-7-19 383
I have a brand new x30 ultra and when I try to charge it to set it up (it doesn’t turn on out of the box) it rolls off the charger after 5 seconds.
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LB189913
2025-7-20 445
Ive had the H15pro mop/vacuum for 4days now, don't get it at all. I'm a person that needs easier and functional methods to a lot of things with tons of friends, kids, and animals, but this will make y...view all
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KU418639
2025-7-20 436
My x50 seems to be having trouble docking cleanly. It will dock to recharge but won’t connect and ends up shutting down after the battery is drained. I have cleaned the sensors on the back of the dev...view all
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ZG924161
2025-7-20 495
【L10s Ultra Gen 2】I just bought my second robot. The first one is LS10 Ultra and the 2nd is LS 10 Ultra Gen 2. In the 2nd I can’t use the remote camera. Is that normal because the version or is it a problem?
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CY534136
2025-7-20 484
Hi all just purchased the new dreame 20 ultra When moping we don t see water streaks , we don t even see the mops wet. As if it is dry moping. We added water and solution to the base. What is wrong ...view all
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OI264945
2025-7-21 432
How do I change or update the sequence of the rooms? For example 1 is on the front of the house with 2 in the back…14 in the middle. Also, why is it running for 9 hours? We programmed it to star...view all
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UR231088
2025-7-21 US 423
Where do I schedule cleaning in the app? I can’t find it and I know it has to be right there somewhere.
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SM410502
2025-7-21 391
Just received my X40, and the side brush is defective. Please send me a replacement.
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EW409547
2025-7-15 584
I have found my L50 bin frequently compacted with dog fur. The L50 does not seem to be detecting when the bin is full. Found fur balls all over the carpet this morning and L50 is back at base with th...view all
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BX710521
2025-7-18 388
My robot vacuum will not turn on. On the app its showing powered off and when i hold down the power button it does not come back on. Its been on the charger for 2 days.
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KO814230
2025-7-19 476
For my LX50, how can I create and save custom jobs to run on demand like I could with my previous Roomba?
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JY012364
2025-7-18 US 523
【X50 Ultra】I have an x40 (love it). I’m moving it upstairs and purchased an x50 for the main floor. Does the x50 need to remap the main floor or can I replace the device. The x40 is going upstairs and will ...view all
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JV459844
2025-7-18 547
【L10s Ultra Gen 2】During mapping, it missed the carpeted bedroom. I remapped twice, but it still doesn’t map the carpeted bedroom! Also, it thinks the dining room, kitchen and living room is one room.
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SC428592
2025-7-17 789
【L20 Ultra】I have had my vacuum for only 3 months and all of a sudden is stopped emptying in the bag. I keep it clean, the bag is new and I have to manually empty the container inside the vacuum. I need help wi...view all
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XV893024
2025-7-18 US 598
Just got the L40 and tried the vacuum only custom mode with zone cleaning. It refuses to vacuum any of my area rugs which are not thick at all. Tried Turing off onstacle avoidance and still won’t vac...view all
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VE026162
2025-7-15 US 517
【X40 ultra】Mop heads don’t stick . Just unboxed my refurbished x40 ultra
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SL897745
2025-7-18 423
Can I restart the cleaning process after I paused it half way through?
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CC054092
2025-6-14 765
My L10s won’t charge and I don’t know what to do
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RA946308
2025-7-17 532
How to enable real-time camera? In settings under Real Time Camera, it says "not enabled," and there is a comment that it can be enabled in Security Settings, but I cannot find Security Settings
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TA401356
2025-7-18 482
My L10S ultra repeatedly says “start charging” when it is docked. Even when it’s been docked for hours. I’ve updated the firmware, cleaned the charging contacts, made sure it is firmly plugged in ...view all
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